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| Glover, Robert H. | 1 |
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Peer reviewedGlover, Robert H. – New Directions for Institutional Research, 1993
In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…
Descriptors: College Administration, Computer Oriented Programs, Costs, Decision Making
