Reputations are supposed to matter. Decision makers consistently refer to reputations for resolve, and international relations theories confirm the value of being able to credibly signal intentions during times of crisis. However, empirical support for the effects of reputation has been lacking. Problems of strategic selection have hampered…

Mediation is a process of intervention into a dispute between two parties by a neutral third party who assists them in voluntarily reaching a mutually acceptable settlement of the issues in dispute. In a classroom setting, mediation can be a tool for teaching communication skills in a new and interesting manner. Allowing students to use newly…

Third-party intervention is increasingly recognized as an effective means of settling social, institutional, community, and interpersonal disputes. Traditionally, mediation efforts have been directed toward conflicts involving labor/management relations. Since the 1960s, however, mediation efforts have also been applied to situations involving…

This symposium on conflict management and decision making is comprised of three papers. "Two Approaches to Conflict Management in Teams: A Case Study" (Mychal Coleman, Gary N. McLean) describes a study that provided conflict management training to two employee teams using the traditional lecture method and cooperative learning (CL).…

This document is designed to help facilitators with the formation and development of effective teams of people who have no previous history as a team and no training in group processes. Part 1 provides a narrative explanation of the stages of group development (investing in membership, forming attachments to subgroups, confronting/debating issues,…

A literature review, intended to help in the development and assessment of effective manager training programs, explored development of conflict management research with respect to managers and their subordinates and examined individual, interpersonal, and organizational factors that affect the management of conflict. Although limited in scope,…

Intended for agency field personnel who assist in local community development (CD) efforts, this publication is the second of three making up an intensive training manual for community development. Using an inservice training approach, this part of the manual contains four instructional units: rationale for CD training, what CD is (CD as process,…

At the Ontario Institute for Studies in Education of the University of Ontario, a course entitled Developing and Leading High Performing Teams: Theory and Practice is experimenting with a design that surfaces the action/reflection paradox for the purpose of learning how to manage this polarity. Whether the product is defined as services or goods,…

The number of women occupying managerial positions in the U.S. is relatively small, but it rose 47% from 1,321,000 in 1970 to 1,942,000 in 1976. Circumstances contributing to this rise are enforcement of legal sanctions against discrimination and women's increased educational attainment. This report describes a continuing education workshop series…

This curriculum package on team building--the machinery of management for supervisors, auditors, and training instructors has been developed by the Workforce 2000 Partnership, a network of industries and educational institutions that provides training in communication, computation, and creative thinking to employees and supervisors in textile,…