Examines issues of knowledge management within academic libraries and how reference librarians can become more effective as information intermediaries. Describes the common knowledge database (CKDB) developed at Rutgers University's New Brunswick campus to more fully integrate libraries on campus and to facilitate the use and management of…

Discusses the portions of the World Wide Web that cannot be accessed via directories or search engines, explains why they can't be accessed, and offers suggestions for reference librarians to find these sites. Lists helpful resources and gives examples of invisible Web sites which are often databases. (LRW)

A reference guide for online bibliographic searchers introduces and explains the major computer-searchable fields of the Educational Resources Information Center (ERIC) database, presents field access labels or commands of three online ERIC database vendors--BRS, DIALOG, and ORBIT--and lists the codes necessary for searching particular ERIC…

Computerized literature searching allows the educator to become familiar with resources that help develop individual teaching styles and methods, enhance awareness of pupil needs, explain educational research and evaluation, and describe curriculum materials. This document introduces the fundamentals of computerized literature searching. The…

An example of an on-line printout from the Dow Jones News/Retrieval Service (DJNR) is given accompanied by a brief discussion of how to use the service, description of how one library uses it, and some of its constraints. (JPF)

A description of how one special library uses B ALLOTS for answering specific questions dealing with monographs, verification of citations, bibliographies on either subjects or authors, background information on organizations, and interlibrary loans. Features of the BALLOTS data base are discussed, including system files, indexes and search keys,…

Reports results of 1983 survey of 25 public libraries and 1981 survey of 11 public libraries, both of which focused on facets of online information services--user fees, databases, documentation, equipment, miscellaneous services, and subject areas searched. The 1983 questionnaire and seven sources are appended. (EJS)

Discusses results of mail survey eliciting 180 responses from libraries concerning reference use of online databases. Reference database users profile, activity levels and online use, acceptance by librarians of online ready reference searching, administrative considerations, print materials and online availability, and ready reference questions…

Issues having a possible impact on online search services in libraries are discussed including full text databases, front-end processors which translate user's input into the command language of an appropriate system, downloading to create personal files from commercial databases, and pricing. (EJS)

Considers a definition of online searching and discusses each of these factors--training, search aids, physical setting, search request form, interview and profile construction, terminal session, search evaluation, document delivery, professional reading, and online user groups. Eighteen sources are cited. (EJS)

Identifies the advantages and limitations of online search services offered by libraries, cautioning the searcher and user to consider and evaluate all options before performing online search. The librarian's responsibility to solve the user's information problem in a desirable way is discussed. Five references are listed. (EJS)

Comments based on actual reference use of Research Libraries Information Network (RLIN II)--formerly BALLOTS--in a library environment focus on RLIN files, interlibrary loan, search keys, and subject searches. This article updates a description of BALLOTS as it was developed by Stanford University to support cataloging and acquisitions (Online,…

Describes a contract between the reference service of a library system in Illinois and a commercial supplier of information in Berkeley, California, to provide the answers to 200 reference questions for a flat rate of $6000. The contract, considered the first of its kind, successfully relieved a current reference overload. (RAA)

Evaluates these two bibliographic databases for geosciences information in terms of their content coverage, search methodologies, user effort, and analysis of results. (SW)

A survey of 34 of the largest public library systems, each serving at least 500,000 people, showed: (1) minority offer online database services; (2) cost is major prohibiting factor; (3) New York Times Information Bank is most popular database; (4) fee structures vary; and (5) business organizations are most frequent users. (JD)