Discussion of the use of surveys as a research tool focuses on the value of library surveys. Two types of surveys are described, the descriptive survey and survey research; and improving the quality of survey research is discussed, including planning, sample size, data collection techniques, and methods of statistical analysis. (18 references)…

A survey of 133 academic libraries reveals that most make online bibliographic retrieval services available to off-campus clients at prices higher than those charged to primary patrons. Extra charges are not inconsequential, being approximately $15/search or 38 percent of search costs. Eight references, questionnaire, and list of online vendors…

Through utilization of effective sampling procedures, libraries may obtain substantial savings in terms of data collection costs. A theoretical statistical sampling model is presented and two types of random sampling techniques are empirically compared as to their effectiveness in estimating a library usage parameter. Implications are drawn for…

Reports results of a pilot study and full survey of preservation/conservation concerns about the non-rare book collections at the Syracuse University libraries. The methodology is described, including physical characteristics of the collections that were examined and statistical analyses used. (CLB)

Reports intensive survey of medical library users in Oxford teaching hospitals and university science departments that employed six survey techniques (interview, questionnaire, feedback form, direct observation, reference-tracing experiment, library record analysis). Three distinct user types (practitioner, researcher, practitioner-researcher)…

Most libraries involved to any extent with total quality management (TQM) realize that successfully gathering information from their customers is the key to improving services. To do this libraries must employ a variety of methodologies, both quantitative and qualitative research. Quantitative primary data is usually collected in libraries by…

Designed for use by study coordinators, library supervisors, and data collectors, this manual is the basic reference and training document from the 1982 field survey of public online catalog users and nonusers in 31 U.S. research, academic, community college, public, and governmental libraries. The field survey was coordinated by the Research…

Reports differences in results for two use studies conducted in a science and engineering library, one using a reshelving methodology, the other requiring users to self-report material use. Differences are reported in terms of high-use periodicals, overall materials use, and use of the entire journal collection. (13 references) (KRN)

Huddersfield University Library (England) has undertaken a wide range of evaluative studies of its services and systems, using various data collection techniques such as: user surveys; exit interviews; online and CD-ROM analysis; benchmarking; user groups; staffing and staff development evaluation; suggestion sheets; student project work; group…

The challenge in survey methodology is to conduct studies as effectively and efficiently as possible. The University of Newcastle upon Tyne (England) has taken advantage of information technology (IT) developments to improve the conduct of in-house surveys. A surveying mechanism tied to the library OPAC (online public access catalog), accessible…