Through the resolution of conflict, the quality of both interracial and intergenerational relations, and of education itself can be improved. Some of the major issues are: peer support, relations between black and white peer groups, educators' styles, professional roles, and community relations. Resolution techniques discussed include staff and faculty training in race relations, negotiations training for both students and administrators, acceptance of role reciprocity, curriculum change, community control, restructuring, and consultant intervention in crises. (Author/DM)