This study aims to examine the diverse strategies employed in apology and request, investigate the influence of cultural factors, social power, and social distance on these strategies, and explore the existing limitations and gaps in the literature for future research. Data collection is conducted using the qualitative technique. Qualitative…

The study aims to investigate the speech acts of international students in Universitas Muhammadiyah Surabaya in giving complaints. This study focuses on the complaint speech acts and the politeness strategy which are produced by International students who have different cultural background. This study used qualitative approach because it observed…