This study furthers the discussion of teachers as public servants who are essential to the maintenance of the democratic state. The study demonstrates how teachers' actions on September 11, 2001 in New York City show the essential qualities of public service, including selflessness and placing the needs of others above their own needs. By focusing…

Despite their best and frequently heroic efforts, school crisis intervention teams often find themselves unprepared for the many types of tragedies they face. This timely text prompts crisis intervention team members to reevaluate their beliefs and practices and consider a new approach to dealing with school crises. The author, a longtime school…

Examines patterns of perpetrator and negotiator message affect behavior in three crisis negotiation incidents. Uses the Michigan State Police four-stage strategic model of negotiation as a template. Finds that in all three incidents, perpetrators experienced an increase in message affect during the initial phase of negotiation, followed by a…

This article explores how organizations can prepare for crisis events by training crisis management teams (CMTs) using real-time, simulated crises. The article focuses on the impact of such training on the performance of CMTs and the manner in which such training can improve the capability of the organization to deal with adverse events. The…

Most colleges and universities are poorly prepared to efficiently address and manage crises. That is the finding of a survey, the results of which were in the January/February issue of the publication, "Change." The authors point to Hurricane Katrina and the 9/11 terrorist attacks as wake-up calls to higher education and maintain both that campus…

School leaders carry great responsibility when a crisis occurs. Understanding the significance and use of school crisis teams is vitally important and often unknowingly overlooked. This article examines the crucial role of school leaders when a crisis event occurs. Through combining existing research, case vignettes of actual events, and…

Describes university and community response to serial murders of five students. The campus crisis management efforts, early crisis intervention activities, rumor control, role of the media, and many other aspects of the crisis are discussed. (Author/NB)

Suggests use of elements of risk communication by crisis communication practitioners facing increasing industrial reliance on new technologies which might be associated with potential health/environment harm. Studies a small company crisis which reveals that elements of anticipation, public involvement/trust, technological comparison, and media…

In this article, the author recalls a situation he encountered when a 4-year old boy inexplicably collapsed unconscious to the ground in the middle of his preschool classroom. She describes how the school had a detailed emergency and crisis plan in effect and how they utilized it while dealing with this situation. Sections include: (1) A Working…

In July 2000 the first Emergency Duty Team was established within the Eastern Health & Social Services Board in Northern Ireland, fundamentally changing the way in which out of hours social work services are provided. The other three Boards are now also examining how they might provide for their statutory responsibilities out of hours and are…

Physical measures such as weapons checks and metal detectors are inadequate to forestall school violence. The key to managing crises is a trained, broad-based crisis-intervention team and a crisis-management plan. Team responsibilities include developing an intervention plan, coordinating with community services, educating and training staff, and…

A random sample of 197 practicing school psychologists who were members of the National Association of School Psychologists (NASP) completed a survey questionnaire on experiences and perceptions with regard to school crisis preparedness, prevention, and intervention. Respondents indicated having the most direct experience with student-student…

"Lessons Learned" is a series of publications that are a brief recounting of actual school emergencies and crises. This "Lessons Learned" issue addresses the experience of a school district where three middle school students hung themselves within a three-week timeframe. Although deaths were apparently unconnected, the school district is part of a…

Draws on current literature and personal experience with campus crises at four private colleges to explain how to develop a workable campus crisis response plan. Lists nine situations that might require a university crisis response, including student or employee death, natural disasters, criminal activities, bomb threats, and utility failures.…

Because a crisis might be imminent, a written crisis-response plan is needed that clearly describes its purpose, offers guidance to individuals faced with safety issues and dangerous situations, and minimizes loss. The school-business official can serve as a central information control officer, freeing other administrators to concentrate on…