Mediation can be an efficient and appropriate process for resolving civil rights complaints. A survey of 36 human relations and civil rights offices in 10 states confirms that mediation is too seldom used, although there is interest in mediation practices. Problem areas in mediation are discussed. (SLD)

In 1980-81, one issue dominated labor relations in elementary and secondary education--layoffs. In the future, unions are expected to protest layoffs more and more, at the bargaining table, on the picket line, and in the courts. This report highlights this issue in its section on major developments. The two major teacher unions--American…