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Correlates of Client Satisfaction at Trainee and Professionally Staffed Counseling Centers.
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DeVito, Anthony J.; And Others – 1982
Researchers have found differences in client perceptions of and judgments about experienced and inexperienced counselors. To investigate the correlates of client satisfaction in two counseling centers, one staffed primarily by trainees (CC-T) and one staffed primarily by professionals (CC-P), 464 questionnaires (107 or 26 percent at CC-T; 357 or…
Descriptors: Adults, Competence, Counseling Services, Counselor Characteristics