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Direct linkSmith, Lucy; Callaghan, Jane E. M.; Fellin, Lisa C. – British Journal of Guidance & Counselling, 2020
Telephone helplines offer a valued service for those in distress. However, little research has explored the experience of helpline volunteers. Through semi-structured interviews, we explore the volunteering experiences of nine long-term UK Samaritan volunteers. Interviews were analysed using Interpretive Interactionism. The analysis highlighted…
Descriptors: Volunteers, Experience, Motivation, Foreign Countries
