Describes Information on Demand, an information broker that provides database and manual research on a fee for service basis, and accesses more than a dozen online systems. Relative strengths and weaknesses of particular systems and the criteria used to select databases and online vendors are identified and discussed. (CLB)

This continuation of an earlier article discusses online vendors' responses to users' concerns as well as the future of online services. Maxwell Online, Dialog, Mead Data, Data-Star, and Dow Jones News/Retrieval address user needs, search strategies, databases, document retrieval and display, user interface, and cost and economic issues. (LRW)