ERIC Number: EJ1381079
Record Type: Journal
Publication Date: 2023
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2153-7615
EISSN: EISSN-2153-7615
An Investigatory Research on Organizational Trust and Its Relationship with Job Satisfaction and Psychological Contract Breach
Jones, Janet; Abeita, Anthony John; Murray, Samantha R.; Bell, Mark
Administrative Issues Journal: Connecting Education, Practice, and Research, v13 n1 p1-12 Win 2023
Trust in the work environment often has been associated with being a positive antecedent to many desirable organizational outcomes. Developing favorable organizational relationships builds trust, which might lead to an increase in job satisfaction and a positive attitude toward honoring psychological contracts. Using a quantitative research design, the present study explored the relationship between organizational trust and the related variables of job satisfaction and psychological contracts. An online survey was administered across various regions of the United States and information from 144 participants was collected. A Pearson's correlation technique was utilized to analyze the data collected and two significant findings emerged. First, there is a strong positive correlation between organizational trust and psychological contracts (employer obligations). This finding indicates employees who perceive their employer has fulfilled organizational obligations and commitment and honored all psychological contracts, both perceived and implied, have greater perceptions of organizational trust. The second finding showed a positive, moderate relationship exists between organizational trust and job satisfaction. Therefore, increases in organizational trust are associated with increases in job satisfaction and vice versa.
Descriptors: Organizational Culture, Trust (Psychology), Job Satisfaction, Correlation, Employer Employee Relationship, Positive Attitudes, Psychological Patterns, Online Surveys
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A