Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…

This study investigated influence of parental support and monitoring on antisocial behaviour among Secondary School Students in Gwer West Local Government Area of Benue State. The recent hike in the rate of adolescent vices (rape, robbery, thuggery and examination malpractices) experienced in Nigerian society calls for the need for this study…

The purpose of this study was to investigate whether the "bystander effect" known to occur in emergency situations is effective in bullying situations through examination of the individual experiences of 467 middle- and high-school students. While the bystander effect was not found to be valid in bullying situations, there were…

Organizational deviant behaviors can be defined as behaviors that have deviated from standards and uncongenial to organization's expectations. When such behaviors have been thought to damage the organization, it can be said that reducing the deviation behaviors at minimum level is necessary for a healthy organization. The aim of this research is…

Background: Although callous-unemotional (CU) traits have been associated with bullying among children and adolescents, relatively little is known about whether each of the three sub-constructs of CU traits--callous, uncaring, and unemotional--are associated with bullying when they are considered concurrently in the analysis. Objective: This study…

"Cunt" is currently one of the most offensive words in the English language and is usually censored in the English press and media. The present study looks firstly at differences between 1159 first (L1) and 1165 foreign (LX) users of English in their perceived understanding of the word, its perceived offensiveness and their self-reported…

Previous studies have supported a connection between adverse childhood experiences (ACEs) and negative outcomes in adulthood. Fewer studies have examined the connection between ACEs and parenting behaviors, however. The study described in this article examined the relationships among ACEs, reflective functioning, and negative parenting behaviors…

The basic purpose of the study was to explore the influence of workplace incivility on the total quality management practices implementation in higher education institutes of balochistan. The data was collected through questionnaire and the sample size of the study was 381. The reliability and validity of the questionnaire was checked through…

The aim of this study is to examine the level of mobbing experienced by primary and secondary school teachers and to determine how and to what extent this affects their job satisfaction and burnout levels. This research used a relational survey model. As a result of the study, it has been determined that there is a negative and medium-level…

The purpose of the study is to consider the problem of the organization of working with adolescents with deviant behavior through the development and implementation of their psychological and pedagogical support based on student-centered and system approaches. Holistic application of components of psychological and pedagogical support (diagnostic,…

This study aimed at identifying the role of Jordanian youth associations in spreading the national education and its relation to the tendency towards extremist intellectual behavior among a sample of Jordanian university students. The study population consists of (504) undergraduate students in the Jordanian universities, namely: Jordan…

Both physical and relational aggression are characterised by the intent to harm another. Physical aggression includes direct behaviours such as hitting or kicking; relational aggression involves behaviours designed to damage relationships, such as excluding others, spreading rumours, and delivering threats and verbal abuse. This study extended…

Background and objectives: Personality disorders are enduring, persistent and pervasive disorders of inner experience and behavior that cause distress or significant impairment in social functioning. They have strong relationship to offending and violence; our aim in the study was to determine the prevalence rate of each specific types of…

The current study investigates the longitudinal association, across a 1-year period, between self-esteem and narcissism with bullying and peer victimization. The sample consisted of 1,416 (50.1% girls) Greek Cypriot early adolescents ("M" age = 12.89) who completed a battery of self-report measures. The small correlation found between…

The present study examined whether emotional abuse and neglect differentially predicted decreases in emotional clarity, and whether emotional clarity, in turn, predicted increases in depressive symptoms. Participants included 204 early adolescents (52% African American; 54% female; M age = 12.85 years) who completed four assessments with measures…