The COVID-19 pandemic posed many ethical and practical challenges for academic research. Some of these have been documented, particularly in relation to health research, but less attention has been paid to the dilemmas encountered by educational and social science research. Given that pandemics are predicted to be more frequent, it is vital to…

Purpose: The purpose of this paper is to understand which change process the supplying organization should define for its customer-facing organization in order to successfully increase customer orientation and to be on the short list of their customers' key suppliers. Design/methodology/approach: Action research was used to carry out this…

Current debates around the concept of boundary crossing stress the importance of boundary objects in bringing people together to share understandings. We argue that the boundary object is of secondary importance, and that what is important for the transformational potential of interdisciplinary understanding is opportunities for "boundary…

The purpose of this research study was to acquire greater insight into how educational leaders learn to develop strategies for their institution. Through a better understanding of the process by which such learning occurs, the researcher sought to uncover the factors that facilitate or impede these learning opportunities, particularly with regard…