Provides a brief history of the consumer rights movement in Japan and discusses the recent reinvigoration of the movement by the emergence of environmental issues as a global concern. (LZ)

Information and exercises are provided in this learning module to increase students' awareness of and effectiveness in their role as consumers. The module, which is written at an elementary level, covers eight topics related to consumer affairs: (1) finding an apartment through newspaper classified advertisements and other sources and signing a…

Individuals and organizations administering consumer credit services are urged to adopt the following recommendations and the Code of Billing and Collection Practices (also included): (1) Credit grantors should support continuing educational programs at national and local levels on the nature of the consumer credit system. (2) Whenever possible,…

In order to determine the evidence upon which the Federal Trade Commission decides that an advertisement or other sales representation has the capacity or tendency to deceive, a census was conducted of the 3,337 cases in which such decisions have been made from 1916 through 1973. Findings showed that, of 22 categories of evidence, the three most…

Two levels of vividness and three levels of motivation were measured in reactions to product label warnings. Vivid product warnings proved to be an effective tool to communicate the hazards associated with product use. (JOW)

Pay-per-call telephone services through 900 numbers have given rise to criticism of their content and complaints of consumer fraud. The Federal Communications Commission, legislative initiatives, industry self-regulation, and consumer educators are attempting to protect consumers. (SK)

This hearing on the Nutrition Labeling and Education Act of 1989, S. 1425, which requires mandatory nutrition labels on all food products regulated by the Food and Drug Administration, covered specific details on labeling procedures which will enable consumers to make intelligent choices on food selection. Prepared statements are included from…

This handbook is intended to help consumers exercise their rights in the marketplace in three ways. It shows how to communicate more effectively with manufacturers, retailers, and service providers; it is a self-help manual for resolving individual consumer complaints; and it lists helpful sources of assistance. The handbook has two sections. Part…

Consumer information products were analysed in a project to provide objective, comparative information on such products. This list presents the analysis for each of 178 consumer information products in the areas of reading, mathematics, social studies, exceptional children/learning disabilities, career education/vocational education, English,…

One of three projects reported by the Central Midwestern Regional Educational Laboratory included analysis of 178 existing consumer information products. Steps in the analytical scheme were preparation of an annotated bibliography and development of a plan for providing objective, comparative information on such products. These were found in the…

Descriptions of more than 200 international consumer organizations are provided in this directory. Each section is organized by country (57 total) and begins by listing the country's consumer organization(s). Where additional information is included, it is given in the following sequence: principal local consumer organizations, principal public…

Based on the concept of "buyer's rights," this message details the following Presidential recommendations concerning consumer protection: 1) An Office of Consumer Affairs in the Executive Office of the President, with new legislative standing, an expanded budget, and greater responsibilities; 2) A Division of Consumer Protection in the…

This guidebook cautions the potential vocational school student about the possibilities of false claims, poor training, and unreliable job promises from commercial trade, technical business, and correspondence schools. It points out what sort of things to look for and which claims to take seriously. Defenses against an aggressive sales pitch are…

Qualitative analysis of insights from consumer focus groups on product manual usage reveals consumer perceptions and preferences regarding manual and safety message format. Results can be used to improve manual design and content. (JOW)

Designed for first-time borrowers, this pamphlet describes the basics of credit as a part of personal financial planning. Following a self-quiz (with answers) that tests the reader's knowledge of credit, the pamphlet provides guidelines for responsible credit use and outlines steps to take if debt problems occur. Topics covered include the…