Storytelling plays a central role in human communication and in conflict. This activity can be used to teach students the importance of telling stories to better understand conflict or simply to practice storytelling. By engaging in mediations, students simulate the process of resolving conflict, practice storytelling, and improve their active…

Performance conversations are a critical and necessary part of performance management. Feedback is most effective when it is constructive and when it involves a dialogue rather than a monologue, but people often struggle with this skill. This activity includes an experiential exercise that applies a five-part process for performance feedback,…

This exploratory study adopted immersive virtual reality (VR) technology to develop a task assessing college students' intercultural competence, specifically their ability to mediate an intercultural conflict. Participants were 22 students enrolled in the intercultural communication class in a U.S. university. They first completed a pre-conflict…

Conflict expression describes the way people convey opposition across six types (debate, argue, tease, dismiss, complain, and disguise). The concept has garnered increased attention among management scholars, but experiential exercises to guide instruction are needed. This paper presents an engaging activity that encourages participants to…

This study aimed to investigate the current state of education on the development of children's cooperative abilities via the use of themed role-playing games in Dak Lak, Vietnam. The period between March through June 2019 was devoted to administering an online survey for data collection. The findings indicate that preschools have devoted…

Eighteen people from different countries sat in a circle of chairs in a room facing the Sea of Moyle, some having traveled far to reach Ballycastle, Northern Ireland, for a week of learning about skillful responses to conflict and living better together across differences. Addressing the group, which included the authors, was Colin Craig, founder…

Negotiation and conflict management skills have been identified as critical skills for students as part of their business education. In this paper, we have combined research on negotiation self-efficacy and pedagogical tools previously developed to support educational experiences for students in the classroom. Utilizing negotiation cases, we are…

Encouraging life-long learner skills and preparing students for a new style of lawyering in the 21st Century to meet changing needs requires approaching teaching in renewed ways. This paper describes the action reflection learning approach adopted when teaching a mediation law course in an Australian law school. The approach and outcomes are…

Purpose: The purpose of this paper is to critically evaluate the learning effectiveness and engagement of blended learning tools in a management course of negotiation skills. The study addresses the dilemma brought to light through literature regarding the learning effectiveness of roleplays as a teaching tool in negotiation training. The study…

This study focuses on the behavior of interactive agents and how to ground their implementation in psychology and cognitive modeling to capture fundamental psycho-pedagogical elements to deliver an effective competency-based training and assessment tool for teachers, trainers, and educators working in the school context. The study describes the…

Protracted conflict presents students with an unfamiliar and often puzzling context. Why do negotiations sometimes succeed, while at other points, actors are unable to reach agreement on key issues, even in the face of deadly costs? In this article, I introduce an extended role-playing simulation designed to enhance student understanding of…

The term 'mediation' has become central to intercultural language education, a fact that is evident from the attention given to mediation activities and strategies in the revised descriptors of the "Common European Framework of Reference for Languages" (North et al. 2017). However, what is meant by 'mediation' is not always clear to…

This article presents an active experiential exercise that requires participants to negotiate over scarce resources while assigned separate managerial responsibilities. Students explore concepts associated with integrative and distributive bargaining while engaging in a realistic workplace role-play. Students form pairs and assume the role of…

One factor that may contribute to the success of students with disabilities in postsecondary educational settings may be their ability to advocate for academic accommodations. By incorporating self-determination practices into the curriculum and transition process during high school, students with disabilities may acquire the self-advocacy skills…

This article presents a gender-based negotiation simulation designed to make participants aware of gender-based stereotypes and their effect on negotiation outcomes. In this simulation, the current research on gender issues is animated via three role sheets: (a) Vice president (VP), (b) advantaged department head, and (c) disadvantaged department…