A contingency theory for managing conflicts in organizational settings is proposed. Collaboration, bargaining, and power approaches to conflict management are all appropriate, given certain situations. The situations and the costs and benefits of using a given strategy under varying conditions are discussed. (Author)

Discusses the use of conflict management and organizational development techniques to develop collaborative decision-making in an organization. (Available from The Conference Board Record, Box 908 SDR P.O. Station, New York, NY 10022; $30.00 annually, $1.50 single copy.) (JG)

Six major causes of organizational conflict (individual stress, role conflict, power struggles, differentiation, interdependence, and external pressures) are delineated; implications for managing these conflicts using collaboration, bargaining, and power plays are pointed out; a conflict management paradigm pointing out which mode of conflict…