Peer reviewedERIC Number: EJ515142
Record Type: Journal
Publication Date: 1995
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-1056-4942
EISSN: N/A
Reducing Stressful Aspects of Information Technology in Public Services.
Quinn, Brian
Public & Access Services Quarterly, v1 n4 p1-34 1995
Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface, and involving staff and patrons in system design. Contains 61 references. (Author/LRW)
Descriptors: Communication (Thought Transfer), Computer Anxiety, Computer Interfaces, Computer Selection, Computer Software Selection, Computer System Design, Human Factors Engineering, Information Technology, Library Personnel, Library Planning, Library Public Services, Program Implementation, Stress Management, Users (Information)
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
