A small group of midsize land-grant institutions in the western United States responded to a survey on what tools they used for troubleshooting, what activities they accomplished using the tools, and who performed their troubleshooting. Most respondents use subscription-manager administration tools, email programs, electronic resource management…

This guide explains how to incorporate a local area network (LAN) into the business education curriculum. The first section defines LAN, a communications system that links computers and other peripherals within an office or throughout nearby buildings and shares multiuser software and send and/or receive information. Curriculum planning…