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Heaton, Robert – Journal of Electronic Resources Librarianship, 2018
A small group of midsize land-grant institutions in the western United States responded to a survey on what tools they used for troubleshooting, what activities they accomplished using the tools, and who performed their troubleshooting. Most respondents use subscription-manager administration tools, email programs, electronic resource management…
Descriptors: Land Grant Universities, Troubleshooting, College Administration, Administrator Surveys
Flanders, Bruce L. – Online, 1991
Describes the Kansas Interlibrary Communications Network (KICNET), a private electronic mail wide-area network (WAN) administered by the Kansas State Library that was developed to transmit interlibrary loan requests for high school, public, academic, and community college libraries. Topics discussed include software, costs for software and…
Descriptors: Computer Networks, Computer Software, Costs, Electronic Mail