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Peer reviewedPenrose, John M., Jr. – Journal of Business Communication, 1986
Compares three letter libraries designed for IBM-style personal computers. Finds the quality of the three approximately equal, but rates sample letters as generally poor. (MS)
Descriptors: Business Correspondence, Communication Research, Comparative Analysis, Computer Software
Peer reviewedMabrito, Mark – Journal of Business and Technical Communication, 1992
Compares the language of business writing students communicating face to face and on a real-time computer network. Finds that during network meetings, participation was more equal, responses more substantive and text specific, and students more willing to offer direction than during face-to-face meetings. Notes more positive evaluations by…
Descriptors: Business Correspondence, Case Studies, Collaborative Writing, Communication Research
