Adult students comprise a significant percentage of community college enrollments. However, these students have consistently completed college programs at lower rates than traditional-aged students. Community college structures, including student advisement, often align primarily with the needs of traditional-aged students. This has resulted in a…

Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

This dissertation in practice (DiP) was conducted to address the absence of a district-coordinated effort aligning Sustainable Development Goals (SDGs) and real-world project-based learning (PBL) with intentional community partnerships in Anaya Independent School District (ISD). The study aimed to develop a community outreach framework that can be…

Given the current, contested political climate, growing school-community inequities, and a renewed commitment to equity and justice in the National Education Leadership Preparation standards, aspiring educational leaders need practical approaches to leading school communities toward equitable outcomes. This conceptual article offers a…

This article describes the rationale, development process, and initial artifacts and outcomes of a faculty support (a.k.a. mentoring) model developed for a specific academic context: a College of Education at a Southeastern comprehensive public university. The purposes of this article are to (1) describe the research and theoretical models that…

"Transformative Critical Service-Learning" offers hands-on tools for implementing, reflecting on, and assessing critical service-learning in classrooms and community spaces. Answering a need from practitioners for a practical tool for making sense of critical service-learning, the authors introduce the Critical Service-Learning…

Building upon the proposed concept of an engagement of hope (Green, Stewart, Bergen, & Nayve, 2020) emerging from the exploration of faith-based approaches to community engagement, the authors delve into collaborative inquiry and critical reflection to construct a framework and equity-centered theory of action for community engagement. Drawing…

This dissertation project designed, implemented, and measured the efficacy of Transformative Experience teaching methods in Community-Engaged contexts to help students connect with and apply their scientific knowledge in their daily lives. The Transformative Experience framework connects class ideas to everyday experiences by scaffolding students'…

This dissertation project designed, implemented, and measured the efficacy of Transformative Experience teaching methods in Community-Engaged contexts to help students connect with and apply their scientific knowledge in their daily lives. The Transformative Experience framework connects class ideas to everyday experiences by scaffolding students'…

The "IDRA Newsletter" serves as a vehicle for communication with educators, school board members, decision-makers, parents, and the general public concerning the educational needs of all children across the United States. The focus of this issue is "Authentic Family & Community Engagement." Contents include: (1) Recent…

This study provides an overview of the literature of Florida's only Community Partnership Schools™ model, as a strategy to enhance family and community engagement in low performing high poverty elementary schools. More specifically, the focus of this study was to determine to what degree parents perceived the effectiveness of family and community…

Community-engaged scholarship (CES) is frequently recommended as a postsecondary practice for producing knowledge to address real-world issues and support the public good. But CES has multiple meanings, and understandings overlap with similar terms, such as publicly engaged scholarship. I draw upon recommendations in the field to propose an…

Because researchers know so much more about the brain and development than they did when the 20th-century U.S. education system was designed, this knowledge can now be used to design a system in which all individuals are able to take advantage of high-quality opportunities for transformative learning and development. This playbook suggests a set…

The central challenge of social impact education within higher education is the lack of a shared framework to unify language and practice across an institution. One framework gaining popularity among Community Engagement Professionals (CEPs) is the Pathways of Public Service and Civic Engagement. The purpose of this basic qualitative study was to…

The article investigates two cases of displaced universities facing challenges after a new phase of Russia's aggression against Ukraine in February 2022. We analyse prospects for displaced universities. Also, we identify models suitable for developing and reinventing universities, aligning their activities with wartime needs and allowing them to…