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Ragan, Mark

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Service Integration in San Mateo County, California: Multiple Strategies with a Single Goal.

Ragan, Mark – 2002

Over the past decade, the Human Services Agency (HSA) of San Mateo County, California, has implemented a series of management and staff processes designed to facilitate the delivery of services to county residents. Examples of these services are as follows: (1) regionalization (HSA offices are located throughout the county, and office staff and…

Descriptors: Agency Cooperation, Career Centers, Community Coordination, Cooperative Planning

Service Integration in Colorado: Connecting Programs To Provide Better Services in Mesa and El Paso Counties.

Ragan, Mark – 2002

Efforts to integrate the delivery of human service programs (HSP) in Colorado's El Paso County and Mesa County were examined through site visits and meetings with 34 members of HSP staff in both counties. The site visits confirmed that staff and management of HSP in both counties have implemented a series of client-centered processes to provide…

Descriptors: Agency Cooperation, Attitudes, Case Studies, Community Coordination