Coaches are trusted advisors, information conduits, sounding boards, and advocates who facilitate institutional change. This report summarizes findings from the first five years of the Student Success Center Network's Coaching Program, focusing particularly on the most recent phase that engaged directly with Centers in four states (California,…

The community college is a robust environment with a dynamic student population. Each student brings a unique network of relationships and connections as they enter and endure academics at the community college. The community college often provides various support services to help students succeed at the community college. However, for many…

Increasing the representation of skilled workers in STEM fields has been a priority in the United States, with a particular emphasis on supporting underrepresented groups. While urban areas with established higher education institutions have made efforts to engage underrepresented students in STEM, this study sheds light on the challenges faced by…

While extensive research has been conducted on academic advising at four-year colleges, there is a noticeable gap in studies addressing academic advisors within support programs at two-year colleges. This creates an opportunity to investigate the roles, practices, challenges, and experiences of academic advisors in this often-overlooked…

This exploratory qualitative study examined how community college advising coordinators describe their roles within the context of institutional advising models. Conducted to address the lack of empirical research concerning advising coordinators, we determined to uncover what institutional and administrative challenges advising coordinators may…

This research brief provides community college educators who are facilitating program review with tips, suggestions, and resources to ensure a high-quality review that advances equitable student outcomes.

Instructors are increasingly using interactive student response systems (SRS) to foster active learning and deepen student understanding in statistics education. Yet most studies focus on either the benefits of SRS or on how "students" can receive and use feedback, rather than on how "instructors" can use formative assessment…

Gateway courses are foundational, college-level courses that apply to a student's program of study or to a college's general education requirements. These courses are typically considered first-year or lower-division courses and serve as a basis for more advanced studies. Research has demonstrated that completing gateway courses in two key…

Under-resourced community college students struggle to meet their basic needs, often facing food and housing insecurities, all while trying to focus on their studies. A handful of institutions have increased the graduation rates of their under-resourced student populations by creating holistic models that provide a variety of financial, academic,…

Under-resourced community college students struggle to meet their basic needs, often facing food and housing insecurities, all while trying to focus on their studies. A handful of institutions have increased the graduation rates of their under-resourced student populations by creating holistic models that provide a variety of financial, academic,…

This study aimed to examine the relationship between student engagement and student retention of adult learners at community colleges. The relationship between student retention and the five Community College Survey of Student Engagement (CCSSE) student engagement benchmarks (active and collaborative learning, student effort, academic challenge,…

The COVID-19 pandemic forced most community colleges across the country to radically shift the ways in which they provided instruction to a majority of their students. Over the last three years, these institutions have learned how to better support students who take online courses. However they are continuing to investigate and understand how…

Higher education institutions in the United States currently face ongoing challenges and difficulties beginning in 2008 with the fiscal crisis which created a need for education and retraining for man, demand for greater accountability by institutions and a fundamental shift in the perceived value of higher education. Academic leaders of…

This chapter explores how the Wisconsin Technical College System Student Success Center and the Success Center for Ohio Community Colleges provided support that encouraged data-informed decision-making among 2-year college stakeholders. A case study for each Center is presented to illustrate data-related strategies and lessons learned. The…

Retention is a continuing concern for institutions of higher education, especially rural community colleges. Students are often not prepared for the rigor of college-level coursework, encounter academic and/or life obstacles, or do not possess the soft skills needed to succeed in college life. Research has shown that college-preparation courses…