A two-part survey was administered to students, faculty, student services staff, and administrators of Harrisburg Area Community College in order to assess the validity of student services. Part A of the survey asked the respondents to rate the importance, quality of service, and extent of use of five areas of student service: admissions,…

Following introductory material noting demands for accountability within student services programs, this paper describes an evaluation system that involves administrators, faculty, student affairs practitioners, and students in an assessment of the college's overall student services effort. The paper first discusses the 60-item opinionnaire used…

This chapter uses data from the Transfer and Retention of Urban Community College Students project to provide evidence of success among racially diverse students in the Los Angeles Community College District. Through interviews with student services personnel, it also describes the specific efforts that may be responsible for this success. In…

These six papers concern general educational problems and problems specific to two year colleges. In the first, Dr. Marc Berger stated unequivocally that Education, as traditionally viewed, is mythology. Its potential for bringing about change in the social order is non-existent; the task is beyond its scope. Dr. William Birenbaum, in the second…