The purpose of this phenomenological study was to investigate first-generation students' perceptions of how their lived experiences have impacted their academic and nonacademic success. We utilized focus groups consisting of first-generation students who attended a rural community college and a large, public, metropolitan, research university, and…

This study explores the extent to which community college study abroad is exclusive, meaning that opportunities are restricted to certain students, or inclusive, meaning that education abroad is available to all that express interest. We administered a survey collecting both quantitative and qualitative data to leaders in community college…

Far too often, today's college students find themselves wandering through their academic experiences, choosing from a dizzying array of majors, courses, and out-of-classroom learning experiences. And while this smorgasbord of options is often portrayed as beneficial to the student experience, more than a decade of research suggests that too many…

Institutions of Higher Education (IHEs) have become like hospitals where there are multiple offices in centralized locations. One of the areas that need further study is how to integrate these services effectively and efficiently to service students. Healthcare has developed the triage model and IHEs are starting to bring this model into the…

The United States lags behind many countries in mathematics proficiency. Quite often, students after graduating from high school are not prepared to enter college and are required to take remedial courses before taking credit-bearing math courses. This is particularly true at two-year institutions such as LaGuardia Community College, which…

This chapter defines the integration of academics and student support services and offers examples of models and strategies from colleges nationally.

The American Association of Collegiate Registrars and Admissions Officers (AACRAO) periodically undertakes research projects to keep themselves and the higher-education community in general, informed about current and emerging institutional practices. College completion rates, and how to improve them, have been in the forefront of the higher…

Colleges attempt to identify students who are underprepared for college-level courses and then place them into developmental courses intended to help them succeed. These courses are usually offered on a non-credit basis and do not count toward graduation. As a result, students enrolled in developmental education can take longer to graduate than…

Colleges attempt to identify students who are underprepared for college-level courses and then place them into developmental courses intended to help them succeed. These courses are usually offered on a non-credit basis and do not count toward graduation. As a result, students enrolled in developmental education can take longer to graduate than…

Colleges attempt to identify students who are underprepared for college-level courses and then place them into developmental courses intended to help them succeed. These courses are usually offered on a non-credit basis and do not count toward graduation. As a result, students enrolled in developmental education can take longer to graduate than…

Objective: The objective of this study was to explore organizational changes within the area of student services at one baccalaureate degree-granting community college. Method: Data were collected via in-depth semistructured interviews with faculty and administrators, observations, and organizational documents. Results: Analysis revealed extensive…

The present study sought to examine institutional and personal factors that affect the sense of belonging of adult immigrant English-learners in a community college. Specifically, this qualitative study analyzed the lived experiences of twenty-one adult English-learners currently enrolled in a large California community college. Language and…

Guided pathways reforms require colleges to rethink how they teach and support students. The case studies in Part 2 of this practitioner packet examine how colleges at the forefront of these reforms are transforming their programs and support services by implementing three key guided pathways practices: (1) meta-majors (clusters of programs in…

Lorain County Community College (LCCC) was designed for access, however, not necessarily completion. The college was unprepared for students who wanted to earn a degree but then often didn't make it to graduation. In 2011, LCCC retained fewer than six in ten students. Its three-year graduation rate was 8 percent. For African American students, it…

The Council for Adult and Experiential Learning (CAEL) developed the Adult Learner Leaders for Institutional Effectiveness (ALLIES) Framework to help guide institutional policies and practices in their work to support adult learners. This document begins by describing the Framework's series of planning and operational domains through which…