This intrinsic case study explored organizational readiness to implement a campus-wide technology initiative. Specifically, this research examined a rural community college's implementation of an "iPad campus" initiative in which all students, faculty, and staff were required to adopt iPad technology. We apply a heuristic for…

The purpose of this qualitative comparative case study was to understand how front-line student services staff experience transition from a traditional model of service to an integrated model of service. There were three fundamental questions framing this research study: 1. What strategies and support systems were utilized by staff making the…

Many student affairs departments struggle to contribute to an institution's evidence base of student learning. In part, this results from student affairs personnel not having adequate training in how to assess learning outside the classroom. This is a particular challenge for small community colleges, in which individual units (e.g., admissions or…

The purpose of this study was to understand the nature of collaboration between academic affairs and student affairs units in the community college context from a qualitative perspective. A discourse analysis study was conducted to explore the ways in which collaborative practice was discussed and understood by chief and midlevel academic and…

Community colleges are the initial introduction to postsecondary education and training for thousands of students. As pressure for institutional accountability increases from external stakeholders, the performance of two-year colleges is becoming more critical. Within these institutions, student affairs departments in community colleges provide…

This dissertation presents a qualitative case study of students enrolled in online courses and how they perceived the orientation program they completed before starting these courses. The study was based on the perspectives of students enrolled in a fully online program at a small community college in western Maine. They were interviewed…

This study examined the use and perceived effectiveness of standards published by the Council for the Advancement of Standards in Higher Education in student affairs units at a community college in the Southwest. The available literature mainly addresses use of the CAS standards at four-year rather than two-year colleges. The study investigated…

Community college students, more often than not, face challenges not typical to those of traditional-aged students. They are more likely to attend part-time, tend to be the least academically prepared, more financially challenged, often working, and have a greater likelihood of being single parents. What drives these students to not only graduate…

This study examined the application and perceived effectiveness of the Council for the Advancement of Standards (CAS) in a community college Student Affairs Division. The two research questions were as follows: (1) How does a Community College apply CAS standards? (2) What is the perceived effectiveness of applying those standards? A case study…

With the rising number of major crises on college campuses today (Security on Campus Inc., 2009), institutions of higher education can benefit from understanding of how social networks may be used in times of emergency. What is currently known about the usage of social networks is not integral to the current practices of crisis management that are…

Today's colleges and universities operate in a complex environment characterized by rapid and unrelenting change, and nowhere do the challenges inherent in change more directly impact students than in the delivery of student services. The need to integrate new models of service delivery, data-driven approaches to enrollment management, greater…

The Luke Principle states that the successful implementation of any organizational change requires a counting of the costs (Ousley, 2003). As developers do not construct a building, nor do governments go to war, without counting costs, administrators in higher education should not reorganize units or merge departments without counting costs. This…

Library involvement with Campus Reading Experiences (CRE) at two community colleges and two 4-year institutions are described. Each chosen case study reflects a strong library presence in institutional level program planning and instructional development for deeper student learning related to the CRE. In particular, the case studies highlight the…

A case study is presented on the effect of the Student Affairs National Agenda on student services at four community colleges. Interviews were conducted with presidents, chief academic officers, and chief student affairs officers. An analysis of micropolitical factors suggests a strategy for enhanced effectiveness of such efforts. (Author/EMK)