A study was made to determine the adult public's expectations and attitudes about public libraries in the southern Maryland region, which encompasses St. Mary's, Charles, and Calvert counties. Survey instruments and interviewing procedures were developed to make these determinations to create profiles of the library user and non-user based on age,…

A study was undertaken to determine strategies for dealing with the information needs of urban residents. To identify how citizens obtain information, an open-ended questionnaire was administered to 602 respondents from the general population of Seattle, including Asians and blacks. Results were analyzed using 33 content analytic schemes, and…

This study constitutes the second phase of a three-phase project whose purpose is to develop strategies for dealing with the information needs of urban residents. The focus is on how the information practitioner can effectively deal with individual citizens. From Phase I (IR 003 729), an approach, called the client-in-situation approach, was…

Of potential interest to small towns in rural areas, this report describes England's first attempt at applying to a rural area the concept of a multi-agency information and advice center based on a library. The comprehensive review covers all phases of the project: (1) identification of a community's information and advice needs; (2) consultation…