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Ferch, Shann R. – Counseling and Values, 2001
Discusses the distinction between communication that deepens a relationship and communication that resolves conflict. Presents an approach to therapy, relational conversation, in which meaningful conversation is designed to increase relational fortitude and promote a consistent level of intentional and loving connection. (Contains 49 references.)…
Descriptors: Communication Skills, Conflict Resolution, Counseling Techniques, Interpersonal Communication

Cahoon, Peggy – Educational Leadership, 1988
Describes the student mediator program developed at the William E. Ferron Elementary School (Nevada). Since the program began, the number of discipline problems referred to the principal has declined. Includes a sidebar outlining the steps used for orientation of mediators. (MD)
Descriptors: Communication Skills, Conflict Resolution, Cooperation, Elementary Education

Day, Richard C.; And Others – Journal of Counseling & Development, 1985
Describes a workshop on communication skills for conflict management for a mixture of male (N=4), female (N=6), Christian (N=5), Druze (N=2), and Moslem (N=3) students at the American University of Beirut. Evaluations of the workshop indicated that all participants enjoyed the experience and would recommend it to others. (LLL)
Descriptors: College Students, Communication Skills, Conflict Resolution, Foreign Countries

Markman, Howard J.; And Others – Journal of Consulting and Clinical Psychology, 1993
Examined four- and five-year follow-up data from evaluation of effects of Prevention and Relationship Enhancement Program, marital distress prevention program which teaches couples effective communication and conflict management skills. At five-year follow-up, intervention, as compared with control, couples had higher levels of positive and lower…
Descriptors: Communication Skills, Conflict Resolution, Followup Studies, Marital Instability
Winton, Sue – Canadian Journal of Educational Administration and Policy, 2007
The claim that the character education policy of a school board in Ontario, Canada supports citizenship education is examined. 181 documents were analyzed to determine the ways the policy supports and/or undermines citizenship education's goal to prepare students to become "knowledgeable individuals committed to active participation in a…
Descriptors: Foreign Countries, Values Education, Citizenship Education, Educational Policy
Cupach, William R. – 1982
A study investigated the relationships between conflict message strategy utilization and the criterion variables of communication satisfaction and interpersonal solidarity in situations of interpersonal conflict. Subjects were 114 college students and their "willing" conversational partners. Each subject completed a questionnaire…
Descriptors: Communication Research, Communication Skills, Conflict, Conflict Resolution
Surra, Catherine A.; Asmussen, Linda A. – Illinois Teacher of Home Economics, 1986
Discusses three principles of effective conflict resolution that can be taught in the classroom: communication occurs in two channels, verbal and nonverbal; certain behaviors or skills employed by mates during conflict resolution have been found to discriminate between happy and unhappy spouses; and marital discussions during conflict have three…
Descriptors: Communication Skills, Conflict Resolution, Marriage, Nonverbal Communication

Rollin, Stephen A.; Dowd, E. Thomas – American Journal of Family Therapy, 1979
Presents a theoretical approach with some practical strategies for resolving marital and family conflicts. The steps are: owning one's position, understanding the other person's position, and resolving the conflict. The method serves as a model resulting in the development of more effective communicators and communication patterns. (Author/BEF)
Descriptors: Behavior Change, Communication Skills, Conflict Resolution, Family Counseling

Henderson-Loney, Jane – Journal of Volunteer Administration, 1996
An urban nonprofit residential treatment program for chemically dependent teenagers uses the Myers Briggs Type Indicator as a team-building tool for volunteers sponsoring teens through the 12-step recovery process. Training in team building and personality types increases understanding of communication style differences and conflict management.…
Descriptors: Adolescents, Communication Skills, Conflict Resolution, Drug Addiction

Fouse, Beth; And Others – Gifted Child Today Magazine, 1994
Suggestions are offered for resolving conflicts between parents of gifted students and educators. Specific guidelines are offered for both parents and educators to facilitate an effective conference. Additional guidelines consider conflict styles, problem solving, and the "caring confrontation" technique. (DB)
Descriptors: Communication Skills, Conflict Resolution, Elementary Secondary Education, Gifted

Boston, Jane – Educational Leadership, 1994
Educators faced with controversial issues must learn to work constructively with pressure groups and concerned citizens. They must ask questions concerning their own political leanings, response to conflict, understanding of institutional core values, commitment to democratic decision making, and attention to policies and procedures.…
Descriptors: Administrator Responsibility, Communication Skills, Conflict Resolution, Discussion

Stern, Susan B. – American Journal of Family Therapy, 1999
Presents an outcome investigation of the role of anger management in parent-adolescent conflict. Eighteen parent-adolescent dyads were randomly assigned either to a conflict resolution group treatment or combined conflict management and conflict resolution group treatment. Findings suggest that the combination treatment group parents and teens…
Descriptors: Adolescents, Anger, Communication Skills, Conflict Resolution
Melamed, James C.; Reiman, John W. – High School Magazine, 2000
Presents guidelines for resolving conflicts between educators and parents. Participants should seek different perspectives, not "truths," consider the common ground, define an effective problem-solving procedure, adopt ground rules for discussion, address issues, identify interests and positive intentions, develop options, select arrangements, and…
Descriptors: Communication Skills, Conflict Resolution, Discussion, Guidelines
Bulach, Cletus R.; Lunenburg, Fred C.; Potter, Les – Rowman & Littlefield Education, 2008
A high performing school is described as one where student achievement is high and student and teacher absenteeism is low. Student behavior is such that teachers seldom have to control them or tell them what to do. This results in greater time on task, higher teacher morale, low teacher absenteeism, and improved parental support. One other…
Descriptors: School Effectiveness, Academic Achievement, School Culture, Educational Change
Drogue, Patty Whitelaw – Exchange: The Early Childhood Leaders' Magazine Since 1978, 2006
Helping staff get along with each other can sometimes be more challenging than helping young children get along. A director can feel like a referee instead of a leader of professionals when staff bicker with each other. Many directors find that efforts made to strengthen everyone's skills in giving and responding to feedback help a great deal.…
Descriptors: Primary Sources, Role Models, Communication Skills, Collegiality