Minor disagreements can quickly escalate when a child feels threatened with losing face or fears retaliation. Peer-mediation programs can help students refocus their energies while learning communication skills they can use in other situations. The benefits of an Oregon elementary school's peer-mediation program are discussed. (MLH)

A study compared male and female managers' preferences for using communication-based as opposed to power-centered strategies for resolving employer-employee disputes. Subjects, 40 male and 40 female middle and upper level managers, were interviewed and asked to report their preferred manner of resolving four different personnel problems: (1) an…

Four procedural steps to facilitate a cooperative discussion on social issues are provided. The steps include problem description, policy proposal, prediction of consequences, and evaluation of policies. (DE)

The information presented in this booklet is for group leaders, facilitators, and members, and outlines some typical barriers or problem situations groups encounter. These are (1) reluctance to assume responsibility for tasks, (2) a decline in attendance, (3) unproductive, time-consuming meetings, (4) lack of followup on decisions, (5) discussions…

Compared the Marital Interaction Coding System (MICS) and the Communication Skills Test (CST) to determine the similarities and differences in the assessment data obtained from these observational measures. Coded videotaped marital conflict-resolution discussions of married couples with both systems. Husband-wife and distressed and nondistressed…

Describes communications skills for dealing with "teacher owned,""student owned," and mutual problems that result in classroom conflict and poor relationships between students and teachers. (GC)

Discusses the advising and counseling process in terms of its growing importance to training in organizations, its successes and failures, the state of the art, and finally how one can develop the skill. (CSS)

Focuses on lawyer-nonlawyer patterns of response to incongruity and suggests that communicators be aware of the necessity for adopting different message strategies for lawyer and nonlawyer recipients. (MH)

Leadership behavior is classified under three dimensions: (1) management of self; (2) development of others; and (3) facilitation of organizational processes. (JOW)

Students exposed to conflict-resolution and peer-mediation programs learn skills to communicate more effectively at school, at home, and in the community. This paper discusses student conflicts, student responses to conflict, implementing conflict resolution and peer mediation, integration of conflict resolution and peer mediation into the…

Surveys young business practitioners regarding challenging work-related communication episodes. Reports primarily face-to-face oral events requiring the respondent to function as an advocate or to manage conflict. Notes that both gender and first language correlated with responses. Calls for management communication courses to give attention to…

Research shows that most conflicts between elementary children are rooted in some form of miscommunication. This article makes suggestions for warding off conflicts by improving communication skills, recommending that teachers first model good listening skills, then try several activities that help students practice careful communication skills…

The study sought to evaluate a state agricultural leadership program, Leadership Idaho Agriculture (LIA), according to the perceptions of program graduates. Of the 348 graduates from 1993-2001, 246 returned a completed instrument for a total response rate of 70.7%. Participants rated communication skills as the most frequently used skills and…

This guide is designed to teach foster parents, direct care providers, and house parents how to help children develop interpersonal relationship skills. The book focuses on developing the whole child through intellectual, psychological, and moral development. Specific techniques for creating a nurturing environment for children are discussed, as…

This selected annotated bibliography on conflict and negotiation is designed for teachers at all levels from childhood to adult. The annotated bibliography is divided into books as general sources, articles and papers reflecting the diversity of approaches to conflict and negotiation, and specific curriculum guides and teaching aids. The 47 items…