Background: We evaluated the effect of three teaching strategies to facilitate teamwork in a systems analysis and design course during the COVID-19 pandemic: (1) offering a HyFlex version of the course, (2) facilitating scheduled online teamwork sessions for all students, and (3) providing conflict resolution training to help teams overcome…

An interdisciplinary approach has been adopted for undergraduate Law and Social Science students attending separate seven-week intensive language communication courses run at the University of Helsinki. The challenge has been to anchor this pedagogical development within theoretical frames of reference that contextualise the interdisciplinary PBL…

In recent years, changes in business, new technology, and greater competitiveness and dynamism have all resulted in a need for new skills. This study focuses on soft skills in accounting education, exploring the viewpoints of both graduates and employers. Our main question is to better understand if there is a right match between graduates'…

Conflict resolution education tends to emphasize the analysis of conflict dynamics, and skills for communication and problem-solving. The role of emotions, and practical strategies for one's own emotional self-management have received less attention. Emotional dysregulation in conflict may interfere with the use of learned conflict resolution…

In the current research, we introduce the team CARE model for supporting team development during post-secondary education. Team CARE is part of a larger suite of assessments at itpmetrics.com. Team CARE is a free, online, survey-based assessment that allows team members to rate their team's health and functioning in four key categories…

Soft skills are becoming increasingly important and will be critical for success in the Information Systems profession. Employers complain about a lack in soft skills among graduates from tertiary education institutions. No agreement exists about what these skills actually are, which are of importance, and how acquiring these soft skills should be…

Communicative self-efficacy serves as an important link between discussing controversial issues and civic engagement because confidence in one's discourse skills is important to managing conflicting perspectives and developing solutions to community-based problems. Freely available to schools, "Word Generation" is a cross-content…

This is a case study of a conflict management intervention in two secondary schools in post-apartheid South Africa. The feature of the intervention that we examine is the use of play as an educational strategy. The literature attests that play can facilitate change by allowing learners freedom to change their behaviour and opportunities to explore…

Our business communication classes will continue to be enriched by students from various cultural backgrounds, many of them ESL learners. Among the numerous benefits of this diversity are opportunities for all students to develop essential life skills through course-embedded community service learning (CSL) projects. This study analyzes students'…

Finds that five composite beliefs about arguing (enjoyment, self-concept, pragmatic outcomes, dysfunctional outcomes, and ego-involvement) explain significant variance in underlying motivation to argue and to discriminate between individuals who vary in the predisposition. Discusses implications for pedagogy and curriculum design in argumentation…

Explores some of the research that describes the process of growing up to be violent, reviews a typical conflict-resolution program in the schools, and describes an action research project that provides some pointers on the development of conflict-resolution programs that address the problem of violence in greater depth. (SM)

A preliminary study identified areas of success and impact of a peer mediation program to be implemented in 60 middle and senior high schools in the Philadelphia Public School District during the 1993-1996 academic year periods. During the 1992-1994 period, 719 students and adults received peer mediation training. Data were collected from…

Mediation or conflict resolution training has been effective in a variety of settings. Using the components of the process (active listening, cooperation, acceptance of differences, creative problem solving, and empathetic responses) students learn to deal with anger and to work with others so as to arrive at solutions peacefully. Some of the…

Research shows that probable causes for disruptive classroom behavior are broken social bonds, violent environment, stress and conflict, and inadequate curriculum coupled with ineffective teaching methods. This report discusses a program to decrease negative peer interaction in order to improve academic achievement and interpersonal relationships.…

Presents a case study of efforts by teachers in a large urban school district in Wisconsin to address problems of student violence by using peace-education strategies, describing district-wide initiatives, summarizing curricular reforms at the elementary and secondary levels, and explaining how urban teachers are teaching alternative…