In the research reported on here we explored educators' experiences of learners' social functioning in middle childhood in a South African context. Educators are important socialisation agents for learners in middle childhood, and we reasoned that they could offer valuable information to identify those key social skills and competencies that…

Conflict resolution education tends to emphasize the analysis of conflict dynamics, and skills for communication and problem-solving. The role of emotions, and practical strategies for one's own emotional self-management have received less attention. Emotional dysregulation in conflict may interfere with the use of learned conflict resolution…

A central goal of intergroup dialogue (IGD) is to strengthen individual and collective capacities to foster social justice commitments by supporting new ways of thinking about oneself, others, and the social structures in which we live. Relatedly, IGD assists individuals with building multicultural competencies and skill sets that support peoples'…

The literature and the employee and workforce surveys rank collaborative problem solving (CPS) among the top 5 most critical skills necessary for success in college and the workforce. This paper provides a review of the literature on CPS and related terms, including a discussion of their definitions, importance to higher education and workforce…

The "Life Skills and Leadership Manual" is designed to be used by Peace Corps Volunteers and their counterparts who work with youth worldwide to develop the knowledge, skills, and attitudes integral to three Youth in Development sector competencies: (1) Support healthy lifestyles and prepare youth for family life; (2) Prepare youth for…

This book contains a collection of materials that can be used to improve the ability to relate to others. The first chapter discusses causes of conflict and how conflict habits develop. The second chapter discusses freeing ourselves from self-defeating habits. This chapter asserts that the imperfect expressive capacity of language is further…

Describes strategies for disciplining campers: establishing a caring atmosphere; using praise; modeling positive behavior; using time-outs; keeping campers busy; using conflict resolution; and improving communication with campers by using words they understand, getting on their level, establishing eye contact, using I-messages, and using humor…

This report describes a program implemented to improve inadequate student communication skills, specifically in the areas of listening, speaking, social, and emotional development. The targeted population consisted of first and second grade students in a middle class community, located in central Illinois. Evidence for the existence of the problem…

In "creative listening" sessions, participants alternately present their ideas (for fixed periods of time) and listen silently to the other participants. This paper examines the value of this method as an aid to problem solving and offers suggestions for teachers serving as mediators and participants in creative listening sessions. It describes…

This document is the facilitator's edition of a curriculum designed to be presented as a four-session workshop for customer service and credit department employees of a manufacturing company. It was developed by educators from the Emily Griffith Opportunity School. The workshop is designed around a basic communication model incorporating the three…

Instructional materials are provided for a workplace communication class that is designed to cover 3 aspects of communication in 9 class hours. The first module on personalities is devoted to the following material found in Smalley and Trent's book, "The Two Sides of Love": introduction to personality categorizing; personality survey; discussions…

This book is the second of a three-volume series on conflict resolution for educational administrators. Following the introduction, the first three chapters discuss the following communication skills critical to communication--building rapport, listening and pacing, and chunking and problem solving. Chapter 4 provides a generic problem-solving…

Productive learning occurs when educators work together to create new visions, analyze important issues, and evaluate outcomes. This book explores how educators can effectively engage in peer problem solving, focusing on three aspects of the process: (1) models for consulting with colleagues in problem solving; (2) communication skills necessary…

This book is a group leader's curriculum guide to help students build positive interpersonal relationships through group activities. Chapter 1 is designed to help the reader become a successful group leader. Included are discussions on group structure, effective group leadership skills, hints on dealing with potential problem areas, processing and…

Details how one urban middle school took an active stand against violence by establishing programs in student leadership, conflict resolution, peer mediation, and violence prevention. Highlights benefits, student participation and training, and several innovative alternatives to suspension and traditional school discipline measures of the program,…