Courses: Introduction to Communication, Introduction to Interpersonal Communication, Family Communication, Small Group Communication, Communication and Listening. Objectives: By this end of this activity, students will be able to identify and practice supportive and defensive communication; understand a dialogic approach to conflict; and…

In the current research, we introduce the team CARE model for supporting team development during post-secondary education. Team CARE is part of a larger suite of assessments at itpmetrics.com. Team CARE is a free, online, survey-based assessment that allows team members to rate their team's health and functioning in four key categories…

This paper focuses on the parameters of a semester-long project called the "Do Good" project, geared towards developing small group communication skills in undergraduate students. This project highlights participation in a social engagement project that allows students to bridge concepts learned in small group communication lectures…

Consider for a moment how launching a professional learning community is similar to starting a race. Athletes know the danger of false starts--moving before the starting signal. Until recently, a false start meant that all racers returned to the blocks to begin again, their adrenalin gone, their concentration broken. Because these effects could…

Expert facilitators combine both diagnostic and intervention skills in eight domains: group development, goals, roles, communication, meeting management, decision making, problem solving, and conflict management. Most people can develop group facilitation skills. (SK)

This study attempted to determine if decision rule, majority v consensus, had significant impact on certain hypotheses concerning conflicts in small groups. (Author)

Noting that research is inconclusive regarding the role of mediation in groups, this paper represents an initial attempt to integrate specific communication skills into the teaching of mediation. The paper begins with a literature review investigating literature on communication competence during conflict to establish a foundation for the basic…

Chapter 15 of a revised volume on school leadership, this chapter defines and categorizes conflict and outlines techniques for its management in schools. Conflict, endemic to human existence, exists on many levels and assumes various forms. This chapter focuses on social conflict, or antagonistic interaction between individuals or groups common to…

Using the example of a Navajo student teacher late for the first day of mentoring, steps are presented that enable parties with divergent perspectives to prevent or resolve conflicts by gaining second-person perspective, establishing a calm reflective ambiance, and seeking points of convergence. Presents 10 elements for reaching higher ground in…

The information presented in this booklet is for group leaders, facilitators, and members, and outlines some typical barriers or problem situations groups encounter. These are (1) reluctance to assume responsibility for tasks, (2) a decline in attendance, (3) unproductive, time-consuming meetings, (4) lack of followup on decisions, (5) discussions…

Describes strategies for disciplining campers: establishing a caring atmosphere; using praise; modeling positive behavior; using time-outs; keeping campers busy; using conflict resolution; and improving communication with campers by using words they understand, getting on their level, establishing eye contact, using I-messages, and using humor…

The Accelerated Schools Project (ASP) at the University of New Orleans (UNO) was established in spring 1990, funded by a 3-year grant from Chevron. Beginning with 1 pilot school in 1991, the UNO Accelerated Schools Center has expanded to 36 schools representing 19 school districts in Louisiana and 3 schools from the Memphis City Schools district.…

The use of simulation in teaching conflict can be an effective way to promote student involvement. The role of the classroom teacher is to deal with actual student conflict while facilitating the development of communication skills which will aid in the resolustion of conflict. This paper suggests one classroom model which utilizes a combination…

This guide presents suggestions to committee chairpersons for making meetings more effective. The three broad sections of this guide address: (1) preparation of the agenda and physical arrangements for the meeting; (2) management of meetings to avoid negative outcomes; and (3) methods to overcome blocks in conflict resolution and decision making.…

This practicum was designed to increase the level of teacher awareness of the concept of empowerment at an elementary school in the rural Southeast. A 12-week program was developed and implemented to train the school's 32 teachers in team building, conflict resolution, communication skills, team dynamics, and facilitative leadership. Weekly…