At the end of every semester, some students will boldly email me asking for their grade to be bumped. These requests and their motives seem closely tied to academic entitlement, which has mostly been studied quantitatively. Creating a dialogue with this published literature, this research seeks to uncover the lived meanings of a grade perceived as…

Background: Email surveys of health behaviors are convenient and low cost, but concerns remain regarding data accuracy and implications for health promotion. Purpose: Compare the accuracy of email-collected survey data with classroom-collected data on college students' alcohol use, and compare strategies for addressing inaccuracies, including…

Smartphone use is prevalent among university students in and out of instructional settings. This study aimed to describe smartphone use of university students in a developing country, focusing on the purposes, the patterns and the situations of smartphone use. The participants of this study were 842 university students studying in 101 different…

Academic librarians have embraced tools such as e-mail or chat that allow them to deliver reference services virtually, but not many studies have advocated for using social networking sites (SNS) as a medium for answering user questions. Even as reference departments field fewer questions requiring in-depth resources or responses, librarians have…

This research explores a presumed link between today's use of digital media and an ever-increasing lack of rhetorical awareness in students. Specifically, the study pilots a method for measuring rhetorical awareness through students' e-mail transactions with faculty in technical writing service courses, questioning whether rhetorical awareness has…

The increasing prominence of technology has given rise to new ways for writing teachers to give feedback electronically. Specifically, this article focuses on electronic written feedback (e-feedback) given to a group of English-as-a-Second-Language (ESL) community college students. Although previous studies have investigated the effectiveness of…

The COVID-19 pandemic has affected every aspect of our lives, including instruction in the higher education system. In this sudden and stressful change, faculty had to explore different opportunities and technologies to continue to deliver quality instruction to their students. Instructional design has always been an important topic for education…

Transnational articulation programmes are one way China is attempting to advance its higher education (HE) system. We report a study of twelve Chinese students' experiences in two China-Australia 2 + 2 articulation programmes. In our analysis of semi-structured interviews, we use Bourdieu's concepts of field and habitus to understand the impact on…

This study investigates lexical bundle types found in authentic English business emails and sample emails in business English textbooks in order to identify their similarities and differences. The data employed in the study were sample emails from 77 business English textbooks and emails sourced from the Enron Corporation, representing authentic…

Individual strategies to increase response rate and survey completion have been extensively researched. Recently, efforts have been made to investigate a combination of interventions to yield better response rates for web-based surveys. This study examined the effects of four different survey invitation conditions on response rate. From a large…

The pandemic forced a change in the teaching of descriptive geometry, a basic subject of many engineering fields. To conduct classes during COVID-19, the following resources were used: the ELF platform, MS Teams, SketchUp, AutoCAD, email. It was decided to prepare the electronic textbook along with geometric problems to be solved, supplemented by…

In this study, we extend previous work on instructors' use of technology by examining how students' perceptions of teacher credibility and affective experience differ depending on how frequently instructors use two common forms of instructional technology: PowerPoint, which is typically used "inside" the classroom; and email, which is…

This study sought to explore the formality styles of writing among intermediate EFL Iranian learners to scrutinize their competence in the writing skill. A convenience sample of 30 students were chosen through Oxford Quick Placement Test (2001) from among 60 university students. The first group sent their messages (essay tasks) through e-mail and…

Learners in an English as a foreign language (EFL) context seldom have the opportunity to interact with people from other cultures and experience intercultural communication in English to foster their intercultural competence (IC), whether inside or outside of the classroom. In an effort to create a brand new opportunity to boost target language…

One of the new scales in the CEFR Companion Volume is online interaction. The new descriptors cover goal-oriented online transactions, including written correspondence and the use of formulaic language. In Dutch business schools, students learn German for special purposes at B1/2 level: they are expected to master German in a professional context…