This paper describes an embedded approach to learner support in online English language courses. The support model is based on language acquisition, transactional distance, and self-regulated learning theories. Based on these theories, courses were designed to provide the interaction necessary for academic English language gains, decrease the…

Although study skills courses improve student retention, the impact of study skills courses on students' academic self-efficacy has not been investigated. The present study examined pre- and posttest levels of academic self-efficacy in college students enrolled in a study skills course (n = 126) compared to students enrolled in a general education…

Over the past 20 years, gaps in students' educational aspirations have shrunk considerably (Roderick et al., 2008; Roderick, Nagaoka, & Coca, 2011; Kao & Tienda, 1998; Avery & Kane, 2004; Turner, 2007; Deil-Amen & Tevis, 2010). Similarly, racial and ethnic gaps in college enrollment have shrunk. The one area in which postsecondary…

There is limited literature that looks at the evolution of student services in the UK and their effectiveness in providing student support. Student support is broadly defined as all services that support students to learn. Academic and non-academic support are essential mechanisms in providing holistic student support. In this article, the author…

This study assessed a voluntary sample (n = 123) of college faculty's attitudes toward grieving students and likelihood to provide referrals and course accommodations. Empathy levels of faculty were also measured. Although 91% of faculty indicated that at least 1 student had reported a death, only 36% had referred a student to counseling services.…

The focus of this study is to understand, from their own perspective, the learning needs of adult college students with comorbid attention deficits and psychiatric disabilities, and to identify services and practices that support their success in the college environment. Adult students with comorbid attention deficits and psychiatric disorders…

Retention and attrition rates in higher education have long been a focus of research. This paper presents findings of a single case study, undertaken in a School of Education, which identify important strategies that have led to attrition of five to eight per cent, compared with 18 per cent cross the education sector in Australia (Department of…

The effect of service-learning courses on student growth was compared for 321 first-generation and 782 non-first-generation undergraduate students at a large urban university. Student growth encompassed both academic and professional skill development. The majority of students reported significant academic and professional development after…

Intensive English language programs (IEPs) at American universities have the task of recruiting, retaining, and preparing international students for mainstream classes. In order to achieve these tasks, many programs have explored using supplemental instruction (SI) in the form of learning centers (LCs) to support their students. In this study, we…

This paper reports on a study aimed at developing an improved understanding of the support needs of international students. Using a case study approach at one Australian university, a three stage data collection process was adopted: interviews with key support service providers in the university, student focus groups, and a large-scale survey.…

More than ever, students with disabilities are enrolling in higher education, yet despite their growth, they still underperform compared to their nondisabled peers in grades and graduation rates. The Americans with Disabilities Act grants students with disabilities access to special accommodations and services in postsecondary institutions, and…

This 2017 annotated bibliography reviews seven postsecondary peer cooperative learning programs that have been implemented nationally to increase student achievement. An extensive literature search was conducted of published journal articles, newspaper accounts, book chapters, books, ERIC documents, thesis and dissertations, online documents, and…

The 2016 Examples of "Excelencia" recognizes selected programs in higher education at the Associate, Baccalaureate, Graduate levels as well as at Community-Based Organizations (CBOs). The compendium contains one-page program summary of the 4 Examples of "Excelencia" and the 16 finalist programs making a positive difference in…

This report focuses on the actions taken by colleges to help learners resolve issues which are affecting their ability to turn up for classes, engage fully in learning and undertake assessments successfully. It explains the range of services and the relationships colleges have with other external bodies to provide support for learning. This report…

This study aims at determining the level of students' satisfaction of learner support services in the study centres of NOUN--National Open University of Nigeria and whether the support services offered at the study centres have significant influence on the level of students' satisfaction. A descriptive survey of ex-post facto research design was…