The purpose of this paper is to examine the racial conflict that occurred at the University of Michigan (UMI) earlier last year when Black students expressed their frustrations with the underrepresentation, racial discrimination and disparaging remarks against African Americans on campus (Jaschik, 2014). Because student affairs is the service most…

The purpose of this study was to increase awareness of the perceptions of student affairs professionals regarding the most frequent and challenging concerns facing college students today. Using the Delphi method, 159 entry-level and mid-level student affairs administrators from institutions across the country were surveyed about their perceptions…

While Hispanic-Serving Institutions (HSIs) enroll at least 25% Latinx students, the perennial question facing HSIs is, "What does it mean for postsecondary institutions to be Latinx-serving"--essentially an organizational identity question. Guided by the extant literature on organizational identity, culture, and institutionalism and…

In this era of increased accountability, it is important to consider how student affairs researches and assesses the outcomes of efforts to increase moral competence. This article examines both qualitative and quantitative inquiry methods for measuring moral development. The authors review the instrumentation and methods typically used to measure…

This paper provides an overview of Erikson's psychosocial identity development theory, identifies prominent theorists who extended his work, examines the limitations of the theory and explains how this theory can be applied to student affairs practices. Furthermore, two different studies that clarify the relationship between psychosocial factors…

Consistent with predictions derived from the self-expansion model, this 3-year longitudinal study found that participation in more college groups during sophomore year predicted increases in inclusion of the college community in the self at the end of junior year, which further predicted increases in satisfaction with the college experience at the…

This article offers some suggestions regarding the development of a support strategy by ombudsmen in order to alleviate international students' difficulties when studying in host universities. It is also shown how the Organisational Justice Theory can be used as a framework for understanding the role of ombudsman in higher education settings and…

"There is no greater public health hazard on American college and university campuses than the abuse of alcohol" (Misch, 2010, p. 232). The purpose of this study was to examine alcohol education strategies presently used in fraternity and sorority life offices on college campuses. Specifically, this study compared the National Institute…

Colleges and universities are developing both the next generation of leaders as well as state-of-the-art technology that allow climate reduction aspirations and triple bottom-line outcomes to become realities. Divisions of student affairs play a crucial role in the sustainability movement in colleges and universities. The technology-savvy,…

This chapter focuses on how the climate of accountability in higher education is compelling student affairs organizations to develop comprehensive assessment programs, the challenges faced in creating those programs, and ways student affairs professionals can meet those challenges. For the purpose of this chapter, the author has defined assessment…

The California State University system recently announced a long-term Graduation Initiative to increase the six-year graduation rate by 8%. As a result, close attention is being focused on ways to retain students at risk of leaving the university prior to graduation. Although it is generally acknowledged that mentoring programs promote college…

Purpose: The purpose of this paper is to explore the process of development of cultural knowledge and cosmopolitan identities among international management students in multicultural learning environments and to investigate how international business students develop global mindset during their studies. Design/methodology/approach: A comparative…

Students enter college with preconceived ideas about what their experience of college life will be like. Since the first Hollywood film about college, movies have contributed to society's perceptions of what it means to be a college student. Contrary to the images promoted by higher education marketing departments, Hollywood's portrayals…

This report provides survey results of a study of institutions' student account and loan receivables, payment channels, credit balance refunds, third-party payments, staffing and student financial services expenditures during the fiscal years from 2008-2011. [For "2011 Student Financial Services Benchmarking Report," see ED608487.]

In recent years, change has become a common catch phrase. The mantra of change ushered in America's first African American president and reawakened within Americans a call to social and civic awareness as well as engagement not seen since the 1960s and 1970s. Key constituents to the change movement were college students whose experiences in higher…