Although online distance education provides adult learners with an opportunity for lifelong learning, technology-enabled learner support remains a challenge. The COVID-19 pandemic introduced additional complications. The purpose of the current study was to determine which form of technology-enabled academic learner support students would prefer,…

Academic institutions invest significant sums of money to serve their students and to influence their decisions to stay. This study sheds light on the challenge for academic institutions to allocate their investments to keep students and enhance their retention rates. This study aims to investigate whether or not providing academic services has…

Hybrid learning, which integrates the face-to-face classroom-based teaching with an online mode, is at its incipient stage in Africa. A study exploring institutional support services provided for students and informal peer support among peers of hybrid learning is a very significant academic exercise since it has implications for sustainability of…

In this exploratory, qualitative study we analyzed the effects of food insecurity on students' academic and social experiences at a private, selective, normatively affluent institution. Findings reveal that students self-excluded from social events that centered around food. Students' academics were often sacrificed and interrupted as a result of…

Since the introduction of the Post-9/11 G.I. Bill, veteran student support services have expanded in higher education in response to the growing veteran student population and to improve the academic achievement of veteran students. The problem addressed in this study was a lack of knowledge regarding the effect of veteran students' participation…

This literature review demonstrates that many working-class adult-learners continue to face challenges during their quest for new meaning in their lives. Many adults in workplace settings find themselves in environments with very little support. Consequently, adult learners rely on the academic community as their main source of emotional and…

In April, at the Excellence at the Center Conference, I participated in a national discussion in my role as Managing Editor of "Communication Center Journal" (CCJ). During my contributions to that larger discussion I noted that I believe it is time for writers and future writers of our subset of communication studies to begin to view our…

This study was designed to determine the effect of writing center usage on the self-efficacy of nontraditional students in regard to their academic writing. The purpose of this study was to discover if more can done by post-secondary institutions to address the unique needs of nontraditional student writers through the use of auxiliary academic…

As the cost of higher education continues to rise faster than inflation and as the pressure from community colleges offering four-year degrees increases (See: https://www.pewtrusts.org/en/research-and-analysis/blogs/stateline/2018/04/26/more-community-colleges-are-offering-bachelors-degrees), it is imperative that colleges and universities examine…

Quality assurance and accreditation has been implemented in Vietnam for nearly twenty years. It is mandatory for all Vietnamese higher education institutions to undertake accreditation including self-assessment. This study aims to investigate the impact of the self-assessment processes on quality enhancement of universities in Vietnam.…

Students taking developmental mathematics often struggle with dedicating adequate time to engage with material outside of class. The institution in this study requires participation in out-of-class support and has utilized a variety of models of support. The goal of these support programs is to increase the pass rates for students and aid in the…

This research conducted an exploratory study of online students' perceptions of forms of support which might promote their retention and success. Data came from interviews with 41 online students at a dual-mode regional Australian university. Interviewees reported very limited involvement with centralized support services. These appear to have…

Think College Reports present descriptive data in narrative and tabular form to provide timely information to researchers, practitioners, and policymakers for review and use. This report provides an overview of descriptive program- and student-level data provided by Cohort 3 TPSIDs (Transition and Postsecondary Programs for Students with…

This dissertation acknowledges the fact that research regarding deaf student writers at the post-secondary level is practically void. To initiate an avenue of research that is meant to foreground future research regarding support services for deaf college student writers, I set out to find how college institutions are serving deaf student writers…

This study employed phenomenological, case study inquiry to provide an in-depth exploration into eight undocumented students' perceptions of campus supports to answer the research question: What are undocumented students' perceptions of the type, nature, and effectiveness of institutional programs and support services that contribute to their…