The educational system has moved towards digitization and online learning in the past two decades. The institutions are focusing on delivering online courses to facilitate the students. Uttarakhand Open University offered online courses to reach the unreached learners. High dropout rate from MOOCs is a global concern. Learners' satisfaction survey…

This Postsecondary Teaching with Technology Collaborative (the Collaborative) report examines how faculty and staff at seven community colleges and two broad-access universities reconsidered students' online learning needs in the midst of the pandemic. The report focuses on a set of interconnected student mindsets and competencies that the authors…

Nearly half of students who enter college do not graduate. The majority of efforts to increase college completion have focused on supporting students before or soon after they enter college, yet many students drop out after making significant progress towards their degree. In this paper, we report results from a multi-year, large-scale…

Nearly half of students who enter college do not graduate. The majority of efforts to increase college completion have focused on supporting students before or soon after they enter college, yet many students drop out after making significant progress towards their degree. In this paper, we report results from a multi-year, large-scale…

Over the last five years, Puerto Rico has faced fiscal and economic disruptions, demographic shifts, hurricanes and earthquakes, governance challenges, and the ongoing COVID-19 pandemic. While most of these conditions are not new to Puerto Rico, the intersection of all these challenges created a nexus for institutional resilience and efforts. This…

Employing the institutional action framework, this study finds that Title V grants and expenditures in academic support and student services at 4-year Hispanic-Serving Institutions (HSI) are positively associated with educational attainment of Latinxs. Future research should investigate HSIs expenditures in instruction and their association with…

The new majority of college students have adult responsibilities, such as parenting, earning a living, and paying for college. Unfortunately, adult students are often treated as an afterthought by colleges and policymakers. Over the last 20 years, more than 37 million students have left without receiving a degree that would greatly improve their…

In order to understand the nature of online student support services during the COVID-19 pandemic, 31 chief online officers representing a range of colleges and universities were interviewed in late Spring 2020. Findings highlighted issues of access and equity in online student support services, the rapid expansion of student services due to the…

This article examines how one public university helped address student plagiarism through a collaboration between the Math and Writing Center and the Office of Student Conduct and Integrity. Included is a thorough discussion of how the program was designed, the roles each office played, and how the two areas collaborated to assess success. Since…

Despite a college degree being a prerequisite for economic and social mobility, many low-income students graduate at far lower rates than students from wealthier families. Existing research suggests that low-income students are more likely to attend college less prepared to succeed once they get there, experience financial challenges, have…

At institutions of higher education, assessment findings should inform decisions about where to target curricular improvements, course (re)design, academic support resources, and effective teaching practices. In order for the data gathered by many assessment offices or institutional researchers to have an impact on student learning, faculty…

A difficult issue for tutoring programs is low participation, especially at commuter campuses. At the University of Houston-Downtown, this problem seems particularly acute for developmental education (DE) courses. This paper describes the Supplemental Instruction (SI) program at the University of Houston-Downtown (UHD) with focus on the role of…

Academic discourse is highly complex and requires writers to follow specific writing conventions. Many Saudi university students have underdeveloped writing skills (Al-Khairy, 2013). One way to assist second language (L2) learners and develop their academic writing skills is through academic language support offered by writing centres. The…

While there is a lack consensus as to whether orientations for online students should be completed on campus or online, research suggests that having an in-depth orientation and onboarding process increases the academic preparedness of online students and, consequently, improves retention. This action research study attempted to evaluate the…

This essay integrates pieces and parts of three recent talks given at three separate professional conferences, all with a common goal of commenting on the future of the field. "The Field" is offered as a placeholder to allow individual members of the community to make connections to their own professional identities. Community wisdom…