Dayra Fallad Mendoza and Elizabeth Kerl's article, "Student Perceived Benefits of Embedded Online Peer Tutors," (EJ1317160) from the Spring 2021 issue, presents findings from a two-semester study of an embedded tutor program that took place during the COVID-19 crisis as the world went remote. The study aimed to determine whether students…

In this paper, we report on the outcomes of a survey of students across 12 higher education institutions in Ireland and the UK. Participants were asked to give their views on what tutors should do and not do when they are providing Mathematics Learning Support to students. We present the categories that emerged from an analysis of student…

An Engineering Success Centre was formed with the long-term goals of providing targeted first-year support, increasing retention, and developing leaders. The novelty of the Centre is that the priorities and activities were defined by the students that were employed to run it in a shared leadership model. Student leaders were in various years of…

This research study was intended to understand the level of student effectiveness in academic support services. The study sought to discover the academic support services' strengths and weaknesses within the institution. The research took place on the campus of a private historically black college. The study formulation was a qualitative case…

The problem of this research focuses on the communication between the organizing center and the external tutors at practicum centers. A non-experimental methodology is followed to explore the connections between the different variables. Six correlations between the following variables stand out. Positive correlation: gender with sports specialty,…

Methods: The Brandman University Strut Learning platform offers a set of analytics that can be utilized by Academic Coaches, Tutorial Faculty, and Administrators as student performance metrics. Reports summarizing that data have indicators for student progress in the program, competency, and learning activity level, as well as topics and subtopics…

The quest to investigate the role of support services (SS) in trainee teacher performance for education programmes (EP) provided via distance education (DE) prior to this paper remained inconclusive. This paper demystifies the challenge by examining the impact of SS quality for both trainee teachers and tutors on learning outcomes, addressing two…

This study explores how college writers responded to teachers' after-class tutoring that was intended to complement their in-class writing instruction. Through qualitative content analyses of three focal college student writers' interviews, reflections, writings, and teacher-student talks collected in a Chinese university, the study shows that…

This paper explores students' experiences with communication centers and offers recommendations for new and expanding communication centers. We combine empirical research conducted on student reflection forms with our own insight as tutors, instructors, and directors and with existing literature to offer considerations for enhancing the services…

It can often be difficult for meta-level reflective work in communication centers to provide guidance on improving others' communication competence through understanding of communication knowledge and skill enactment. Few disciplines come with the same kind of scrutiny that is often experienced for communication scholars, tutors, and students. In…

University tutoring consists of a set of heterogeneous actions aimed to support students, upon entering the University and throughout their academic life. The tutoring implements the resources needed to cope with possible difficulties in each phase of the training process. It also provides information and advice to better address the study course,…

The emergence of COVID-19 significantly hindered student access to valuable university resources aimed at promoting engagement and academic success. The need to adapt the academic support services to a virtual environment also presented an opportunity to tailor these services to be more effective in chemical education. The primary goal of this…

Research has shown that encouraging choice, self-initiation of behavior, and personal responsibility leads to both cognitive flexibility and self-esteem (McGraw & McCullers, 1979; Deci, Schwartz, et al., 1981). An appreciation for the positive impacts that peer tutoring can have on students' growth, confidence, and academic achievement,…

Inclusive postsecondary education (IPSE) programs for youth with intellectual disability recognize students with intellectual disability as contributing members of the broader campus community through academic engagement, career development, and social activities (Grigal & Papay, 2018; Jones et. al, 2015). An established strategy for promoting…

Online peer tutoring provided crucial social and academic engagement opportunities for students and peer tutors during COVID-19. This article describes our institution's transition to fully online academic support services and discusses their impact on student learning and retention. While the total number of unique students utilizing tutoring and…