Total quality management (TQM) was employed to improve the collection, storage, and use of racial/ethnic information at Cornell University. The initiative began with the task of standardizing ethnic codes across a number of university systems. The project to improve race/ethnicity reporting was undertaken by a team representing various university…

Teaching portfolios, now largely used for evaluation of college teaching, can also be viewed as a form of action research, opening their use to other purposes, including examination of institutional, faculty, and student needs and demands; the dynamics of race, gender, and sexuality in structuring classroom interactions; and the relationship of…

The article presents the research on study quality state at three Lithuanian universities. The research was performed during the spring semester in 2003. Research participants were 669 students, 227 teachers, 126 administration officers and 359 graduates. The outcomes of the research did not aim at revealing the state of study quality in a…