The Student Financial Services (SFS) Benchmarking Report examines student financial services operations including: unpaid student account balances, student accounts in collections, payment channels and methods, student refunds, third-party billing, and staffing and financial services operating budget. [For "2015 Student Financial Services…

The William D. Ford Federal Direct Loan (DL) program, authorized under Title IV, Part D of the Higher Education Act of 1965 (HEA), as amended, is the primary federal student loan program administered by the U.S. Department of Education (ED). The program makes available loans to undergraduate and graduate students and the parents of dependent…

The second iteration of the Student Financial Services Benchmarking Initiative, sponsored by Tuition Management Systems examines student financial services operations at a variety of institutions including unpaid balances, student accounts in collections, payment channels from students, refund payment methods, third-party billing, student…

The third iteration of the Student Financial Services Benchmarking Initiative, sponsored by Tuition Management Systems, examines student financial services operations at a variety of institutions including unpaid balances, student accounts in collections, payment channels from students, refund payment methods, third-party billing, student…

College student debt and loan default are growing concerns in the United States. For each U.S. institution, the federal government is now reporting a cohort default rate, which is the percent of students who defaulted on their loan, averaged over a three-year period. Previous studies have amply shown that student characteristics are strongly…

The U.S. Congress has mandated that the National Center for Education Statistics (NCES) produce an annual report to help inform policymakers about the progress of education in the United States. Using data from across the center and from other sources of education data, "The Condition of Education 2015" presents 42 key indicators on…

To help inform policymakers and the public about the progress of education in the United States, Congress has mandated that the National Center for Education Statistics (NCES) produce an annual report, "The Condition of Education." This year's report presents 42 indicators on important topics and trends in U.S. education. These…