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Text(ing) in Context: The Future of Workplace Communication in the United States
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Kiddie, Thomas J. – Business and Professional Communication Quarterly, 2014
Following Rogers's theory of the diffusion of innovations, the author questions whether youth entering the workforce will act as change agents to evolve primary business communication channels from email to text-messaging. Expanding on research performed in 2009, the author investigates three communication scenarios: scheduling meetings,…
Descriptors: Communication Strategies, Meetings, Scheduling, Information Dissemination