The past 25 years have witnessed an ebb and flow of the accountability movement in the United States as national interest in and concern about the quality and effectiveness of higher education have moved in and out of the forefront of public consciousness. Today Democrats and Republicans alike are critical of higher education and calling for…

The relationship between student satisfaction and performance and persistence were studied at a large midwestern, urban commuter university. A student satisfaction survey was completed by 1,643 students (out of 3,004 students), who rated their level of satisfaction with 48 specific and 5 general aspects of their college experiences. Performance…

A discussion of new technologies and strategies for monitoring college student progress identifies four stages of developing information systems: (1) problem definition and systems specification; (2) data extraction and synthesis; (3) data analysis; and (4) dissemination. Some trends in use of data sources, analysis types, tracking capabilities,…