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Direct linkHeinzman, Mary; Weaver, David – Public Services Quarterly, 2006
During the 2001-2002 academic year, Augustana College Library (Rock Island, IL) and St. Ambrose University Library (Davenport, IA) began a unique joint venture of peer observation between the reference staff members of the two libraries. Librarians from each college took turns visiting the other library and conducting peer observations of…
Descriptors: Research Libraries, College Libraries, Reference Services, Peer Evaluation
