The American Association of Collegiate Registrars and Admissions Officers (AACRAO) periodically undertakes research projects to keep themselves and the higher-education community in general, informed about current and emerging institutional practices. College completion rates, and how to improve them, have been in the forefront of the higher…

Objective: The objective of this study was to explore organizational changes within the area of student services at one baccalaureate degree-granting community college. Method: Data were collected via in-depth semistructured interviews with faculty and administrators, observations, and organizational documents. Results: Analysis revealed extensive…

The growing prevalence and severity of mental health difficulties across university student populations is a critical issue for universities and their wider communities. Yet little is known about student perspectives on the stressors in university environments and the steps that universities could take to better support student mental wellbeing.…

In this article, the authors argue that collaborating with campus partners engaged in ePortfolio work can position Communication Centers as a leading resource for faculty and students and further the connections between oral communication, critical thinking, and student learning (Atkins-Sayre, 2012; Carpenter, Apostel, & Hyndman, 2012). To do…

The increasing number of educational services has caused a high competition in this industry. In Indonesia, the number of private universities is the highest compared to state universities and other forms of higher education institutions. Ability to predict factors that are important in providing educational services to achieve student…

Research indicates that African-American non-traditional female students often experience academic difficulties when they have a placement in developmental education programs and courses at community colleges. As a result, African-American non-traditional female students often drop these courses, leave college, and do not persist to degree…

Persistence in online learning experiences has been perceived as chronically lower than in face-to-face learning, but a comprehensive understanding of this phenomenon has proven elusive. As online learning opportunities continue to expand, a better understanding of how learners and faculty perceive persistence is needed to foster this continued…

Student expectations with regard to what comprises quality in higher education can impact upon their learning, engagement and overall satisfaction. Perceptions of quality are not always clearly articulated and may vary by gender, ethnicity and year of study. In this study, undergraduate students completed a questionnaire indicating whether they…

The goal of this study was to explore current practices that help support and enhance Indigenous students' experiences in post-secondary education. Through the use of Indigenous ways of knowing and storytelling, those supporting students at IAHLA and public post-secondary institutions gathered to weave together their stories of success, struggle,…

There are few higher education leaders today that command more national respect and admiration than Freeman A. Hrabowski III, the outspoken president of the University of Maryland, Baltimore County. Named one of America's Best Leaders by "US News & World Report" and one of "Time's" 100 Most Influential People in the World,…

Higher education has enrolled an increasing number of students in recent years through programs utilizing online delivery. This increase has occurred at both non-profit and for-profit institutions. Almost every department at every institution has some involvement with online education. A comparison of three quite different institutions, all…

This study focused on student retention trends in institutional spending and student retention rates. The research also investigated the relationship between student retention and the student-to-faculty ratio. The sample was comprised of 14 publicly funded higher education institutions that had an M1Carnegie classification and were located in one…

Language practices represent significant barriers to engagement in higher education for many learners from traditionally underrepresented backgrounds. In Australia, such students may be Aboriginal and Torres Strait Islander learners, students from rural and remote locations, learners who are the first in their family to access higher education,…

Higher education is deploying a range of innovative strategies in response to rising costs and financial challenges. This report presents findings from a NASPA [National Association of Student Personnel Administrators] study on cost-saving initiatives at three institutions. Each institution aimed to creatively address different areas affecting…

This playbook contains resources that can be used by individual instructors to support putting student care into action or by institutions seeking guidance for incorporating caring for students into their campus strategy and instructional development programming. While the impetus for this playbook was the COVID-19 pandemic, the information and…