Despite the ubiquitous presence of students with disabilities (SWDs) enrolled in institutes of higher education around the world, English as a Foreign Language (EFL) programs are often underequipped to provide them with appropriate and effective disability services and inclusive instruction. Given the general uncertainty among EFL professionals of…

The University of South Africa (UNISA) is one of the distance education universities that is shifting from open distance learning (ODL) to open distance e-learning (ODeL). UNISA started as a correspondence institution in the 1950s and it has since evolved into an ODeL university. The aim of this research was to assess and determine the maturity…

The incorporation of staff and students' views is so central in the transformation of learner support management and delivery in distance education. This study explored the staff and students' perceptions of the nature of learner support in distance education at Uganda Martyrs University in Uganda. The study used a qualitative research approach…

Janet Marling is the Executive Director of the National Institute for the Study of Transfer Students (NISTS), which is housed at the University of North Georgia. NISTS was established in 2002 at the University of North Texas and later moved to its present location in 2012. During this time, NISTS has grown into one of the largest national…

This qualitative research study used Tinto's Theory of Social Integration and Retention to investigate the elements that influence Yemeni students' retention and attrition at U.S. higher education institutions in the Northern California. Eight college students were interviewed and seven stakeholders of the students (i.e., parents, high school…

Grounded in research and theory on college student retention, this study assessed differences in the use of various university services and the influence of key personnel on retention-related outcomes of student service members or veterans (SSM/Vs) compared with civilian students. Participants included 386 students, 199 (154 male, 45 female) of…

More than half of community college courses are taught by part-time faculty, and the reliance on part-time faculty to teach developmental education courses and gateway math and English courses is even more prevalent. Drawing on data from six community colleges, this study estimates the effects of part-time faculty versus full-time faculty on…

Students with disabilities lag behind their peers without disabilities in success outcomes related to access to, persistence within, and completion of postsecondary degree programs (National Center for Education Statistics [NCES], 2017). Faculty play a key role in shaping student success. To date, however, most of the work exploring faculty…

The purpose of this study was to investigate the experiences of studying among people with a neuropsychiatric disability who received support from a Supported Education (SEd) programme, and people who did not receive this support. The research employed a narrative approach, where 14 participants with a neuropsychiatric diagnosis were asked to…

This study aimed to identify the degree of usage by Kuwait University (KU) faculty members of the academic support information and communication technology (ICT) tools, services, systems, and resources provided by KU. The study comprised an exploratory descriptive research design, using a survey questionnaire technique. A total of 304 faculty…

This article interrogates an Academic Monitoring and Support system (AMS), which was designed to enhance first-year student progression at a South African University. Institutional research evidence produced through engagement with AMS practitioners and university leadership, analysed through the lens of Systems Thinking, reveals a…

The demand for post-secondary education in the United States is on the rise, and currently represents an industry that serves approximately 18 million students, in over 3,000 institutions, and represents revenues that are approximately $600 billion annually. As the overall demand for higher education has increased, there has also been an increase…

Historically, academic support departments have played a relatively passive role in our colleges and universities. Providing traditional, out-of-class support services such as tutoring, supplemental instruction, and skills workshops, these functions have commonly operated in detachment from the course environment. Faculty, particularly at two-year…

The levels of support which faculty provide to students have been linked to a number of positive effects on students such as lower rates of attrition, greater satisfaction with college life, enhanced self-concept, improved academic performance and more likelihood of remaining enrolled in college through stressful life periods. There are surely…

The study of postsecondary students with disabilities has a relatively short history that largely began with descriptions of programs designed for returning World War II veterans with disabilities and expanded in the 1970s with the advent of Section 504 of the Rehabilitation Act of 1973. Currently, the literature about postsecondary-level students…