The present study focuses on email communication in the multilingual university setting. Previous studies dealing with similar settings point to the lack of politeness markers in students' email messages [Bjorge, A. (2007). Power distance in English lingua franca email communication. "International Journal of Applied Linguistics", 17(1),…

This study investigates syntactic modifiers as part of the request speech act within email messages and builds on studies of L2 pragmatics within computer-mediated communication to identify how modifications affect perceived politeness. Enrolled in first-year composition courses, the participants formed two groups: English L1 (EL1) students (n=32)…

This study used a pre-test post-test research design to investigate the role of explicit strategy instruction on Spanish English as a foreign language (EFL) learners' ability to write authentic email requests to faculty. Drawing on Taguchi's (2018) classification of pragmatics learning strategies, the instructional intervention followed a…

This paper examines email requests sent by Indonesian students to Japanese university professors using English as their lingua franca. It particularly analyzes how students modify their email requests using internal and external modifications as a way to soften the force of the imposed requests. Data were gathered from a total of 56 authentic…

Email communication is pervasive in faculty interaction. As there exists status imbalance between students and professors in this type of context, emails are expected to cater for the uneven power relationships by means of using appropriate polite features. Previous research (e.g., Eslami, 2013; Salazar-Campillo & Codina-Espurz, in press) has…

Students are more commonly completing coursework online and as such many professors teach online courses. Due to the popularity of online courses and the need for professors to teach in a format varying from the traditional classroom setting, it is important to evaluate whether or not certain teaching approaches, such as establishing rapport,…

In an established convention regarding the e-mail communication setting, the e-mails should be linguistically polite to facilitate interaction by reducing the likelihood of conflicts and preventing pragmatic failure regarding the comprehension of any meaning conveyed by what is stated. These are potential problems for most…

This article discusses and compares how Chinese and English postgraduate students manage a harmonious relationship with university instructors by managing rapport and doing relational work in their academic request emails. The rapport-management strategies were explored and then further evaluated in relation to the taxonomies of relational work…

This study reports the development of a scale to evaluate the speech act performance by intermediate-level Chinese learners of English. A qualitative analysis of the American raters' comments was conducted on learner scripts in response to a total of 16 apology and request written discourse completion task (WDCT) situations. The results showed…

As email requests from students to professors have become increasingly common in academic settings, research has also shown second-language (L2) students' unfamiliarity with email etiquette in L2 has adversely affected their communication with their professors. The present study examines whether giving corrective feedback on students' performance…

Though e-mail has become a common interpersonal communication medium, it does not mean that this medium is used without difficulty. While people can write e-mails to peers in any manner they like, writing e-mails to authority figures requires higher pragmatic competence and critical language awareness of how discourse shapes and reflects power…

A study analyzed electronic-mail requests from college students (n=34 native speakers of English/NSs, 65 non-native speakers/NNSs) to faculty, randomly gathered over the period of a year. The requests were analyzed for the affective response they produced both on the faculty recipient and on a non-recipient faculty member, and for linguistic forms…