Academic staff often lament their students' abilities to write for academic purposes. To address these writing challenges, faculty members can seek support from their university writing centres. Despite the expertise that can be found in areas of writing pedagogy in this location, these partnerships can often be asymmetrical with the academic…

This research aimed to investigate the experiences of students with learning disabilities (LD) at two universities in Sub-Sahara Africa. While universities are increasingly addressing the needs of students with sensory and physical disabilities, there is less emphasis on LD which does not present physically, thus often referred to as invisible or…

The study sought to establish what academic support programmes, policies and systems were in place to support first entering students who were at risk of not succeeding with their studies at a historically disadvantaged rural based South African University. The study examined institutional frameworks for supporting at-risk students and systems…

The University of South Africa (UNISA) is one of the distance education universities that is shifting from open distance learning (ODL) to open distance e-learning (ODeL). UNISA started as a correspondence institution in the 1950s and it has since evolved into an ODeL university. The aim of this research was to assess and determine the maturity…

This article interrogates an Academic Monitoring and Support system (AMS), which was designed to enhance first-year student progression at a South African University. Institutional research evidence produced through engagement with AMS practitioners and university leadership, analysed through the lens of Systems Thinking, reveals a…

The University of Venda introduced an academic mentoring programme in 2012. The introduction of the programme was in response to the results of a national study that was conducted by Scott, Yeld and Hendry (2007). The study was replicated at institutional level and it yielded similar results that indicated that at least 30% of undergraduate…

The impetus for this study is grounded in a strategic decision by management to measure readiness for university education as part of an early alert and referral system. The motivation for this project is also rooted in literature that points out that the South African higher education system faces challenges with students entering the system…

Globally, mathematics and science pass rates at school level have been a much discussed and researched issue. Teachers are tasked with the responsibility of alleviating learners' challenges associated with the learning of mathematics and science. Thus, teachers are pursuing innovative techniques for improving the understanding of and increasing…

In response to perceived academic unpreparedness on the part of first year students, in the second semester of 2010 a number of departments in the Faculties of Arts, Commerce, Administration and Law (CAL), and Science at the University of Zululand (Unizulu) opted to use the Department of Higher Education and Training's Teaching Development Grant…

The focus of this article is on the experiences of staff members involved in a student support programme. The experiential, social, and student-centred approaches incorporated in this programme provided not only students, but also academics with pathways to lifelong learning. Functioning in a community of practice (CoP) (with students and also…

Retention and graduation are major challenges in South African higher education institutions. These phenomena are especially troubling among Black and Colored (BC) students at both historically advantaged and historically disadvantaged institutions. The retention and graduation rates of these groups are disturbingly low compared to those of White…