A full academic career encompasses both successes and failures. The purpose of this study was to delve into academic successes and failures, going beyond the conventional focus on objective measures, such as performance, rankings, and funding. Through semi-structured interviews with twelve senior academics from seven countries, we explored…

Purpose: This study aims to investigate the implementation of flexible working arrangements and satisfaction, family work conflicts and the performance of educators. The potential benefits of FWA implementation for life balance highlight the importance of this research. The study's results can be used as study material to make policies on…

Project-based learning is an effective method for students' learning design. For the "Graphic Design for Interactive Entertainment" elective course, the author uses project-based learning to teach UI and UX design to Universitas Pelita Harapan's Visual Communication Design Department students. For the project, the author designed a game…

Employee job satisfaction is an important factor that can determine organizational productivity, and organizations need to pay attention to this pivotal aspect. This study aimed to empirically examine the role of transformational leadership styles and employability on employee job satisfaction. The participants of this study are 49 university…

The study examines whether trust, job satisfaction, and leader-member exchange mediate the relationship between servant leadership and organizational citizenship behavior. The study also examines whether trust and leader-member exchange mediate the relationship between servant leadership and job satisfaction. This study used quantitative methods…

Purpose: Assessing the impact of hygiene factors on faculty motivation and satisfaction in online teaching will advance the literature. It will especially demystify that both factors (hygiene factors and motivator) can cause job satisfaction in online education. The purpose of this paper is to firstly determine the level of faculty motivation and…

The increasing popularity of online learning and its associated technology in higher education, particularly due to the COVID-19 pandemic, has garnered significant attention worldwide. This study focuses on investigating and developing the construct of social presence and its relationship with satisfaction in computerized learning environments.…

The study aimed to identify the effect of servant leadership on organizational citizenship behavior and establish direct and indirect effects in Indonesian Christian higher education. This study used quantitative methods with the partial least squares structural equation modeling approach to verify the hypothesis that has been proposed. The…

Efforts to increase student satisfaction as higher education customers need to be made, since student satisfaction is related to the university quality. This research aimed to study the model of student satisfaction as university customers by using survey method. The sample was determined to be 208 people who were obtained by proportional random…

In rigorous and competitive working environment, higher education institutions require a strong and supportive organizational basis. This study seeks to analyze the influence of organizational fundamentals of organizational culture on organizational commitment, job satisfaction, and the trust of lecturers as employees in tertiary institutions.…

The Covid-19 pandemic makes the government adjust the learning system from face-to-face to e-learning amid restrictions on mass social contact. We develop the Updated Delone and McLean information systems success (D&M ISS) model by incorporating external factors. The newly added constructs include student capability, teacher capability, and…

Indonesia has many higher learning institutions both public and private sectors such as colleges, polytechnics, institutes and universities and they are competing among them to get students to enroll in their institutions. It has become competitive among them to get students than before. The growing competition among higher learning institutions…

The COVID-19 pandemic has forced us to change all aspects of our lives, including higher education. As a result, lecturers get an impact in terms of technology literacy obligations. This situation certainly affects their performance in implementing the Tri Dharma of Higher Education. The purpose of this study is to analyze the factors that affect…

Problems of organizational citizenship behavior among academics, especially lecturers, are something relevant in the study of the quality of an organization. The purpose of this study is to analyze the increase in organizational citizenship behavior based on Islamic work ethics, organizational satisfaction and commitment. By collecting data from…

Purpose: This study aims to investigate the aspects of perceived quality differences that influence student satisfaction when the mode of learning is changed from the traditional classroom to online distance learning because of the COVID-19 pandemic. Design/methodology/approach: This study used an online survey for data collection by distributing…