Purpose: The need to enhance student support is evident in higher education (HE) curricula. In addition to the complications created by the COVID-19 pandemic, the current strategies used in academia are criticised for their lack of appropriate student support in HE. The study focused on the themes under Section 4 of the National Student Survey…

This basic qualitative study explored the experiences of 12 higher education and/or student affairs (HESA) faculty members to understand how their equity, diversity, and inclusion-related courses prepared emerging HESA professionals to support first-generation college students from an anti-deficit perspective. Eligible participants taught in…

Traditional office hours are typically poorly attended for a variety of reasons, including the limitations imposed by faculty office space constraints in terms of simultaneous student participation. Virtual office hours are an option for instructors to support their students through a virtual learning environment. Research suggests that virtual…

We developed a framework for characterizing an institution's quantitative skills/reasoning support ecosystem to consider how various activities contribute to student success in areas connected to students' quantitative preparation. Through discussions with faculty and staff stakeholders at eight selective small liberal arts colleges, we…

The concepts of scholarship of teaching and learning and the scholarship of practice are relatively new; therefore, their value within student affairs and institutions of higher education may be questioned. Unfamiliarity with these activities may also impede student affairs graduate faculty and scholar-practitioners from engaging in this work. In…

Collaboration between academic and student affairs fosters meaningful student engagement, supports academic achievement, and facilitates a robust campus community. Although these partnerships can be challenging to develop, small institutions occupy a unique position in higher education, as these collaborations are highly valued as fundamental to…

Purpose: The purpose of this study is to understand how faculty members perceive learning needs of the attention-deficit hyperactive disorder (ADHD) student, as they acclimated to and performed within the higher education settings. Design/methodology/approach: A phenomenological design was used to explore the faculty perceptions of ADHD college…

It is a university's responsibility to ensure their autistic students are supported academically. While current research gives us an indication of how universities provide this support, it reveals very little about the experiences that autistic students themselves have with such support. In this research, we took a participatory approach, via a…

It is crucial to assess the digital transformation readiness of students in order to develop knowledgeable, capable and qualified alumnus who can enhance the qualified personnel within a country. This study will help HEIs in examining whether their students have the skills they need to survive in the 4IR era. Data have been collected from Higher…

This hermeneutic phenomenological study aimed to explore the experiences of community college professors working with dual-credit high school students in northern Texas. Vygotsky's sociocultural theory guided the study to delve into the professors' experiences working with dual-credit high school students. The central research question of this…

The purpose of this case study was to understand approaches for preparing students for their transition to a four-year university following completion of a transfer-focused associate degree at a community college. The theory guiding this study was Albert Bandura's social cognitive theory. The study followed an embedded, single case study design…

A reflexive thematic analysis was used to identify factors that enhance and inhibit employee engagement amongst professional staff working in shared services teams in an Australian regional university. With efficient and effective client service delivery expected of people working in a shared services structure, employee buy-in and the need for…

All public-funded Hong Kong universities have explicit practices to promote integrity and prevent students' academic dishonesty. Using the Behaviour Change Wheel as a conceptual framework, three common practices were analysed in the present study, namely, enforcement of policies to penalize dishonest acts, use of plagiarism detection software, and…

This study aimed to examine the relationship between student engagement and student retention of adult learners at community colleges. The relationship between student retention and the five Community College Survey of Student Engagement (CCSSE) student engagement benchmarks (active and collaborative learning, student effort, academic challenge,…

Within the past decade, there has been a shift in how our guiding professional documents conceptualise information literacy (IL) - evolving from a skills-based conceptualisation to one emphasising ways of thinking and knowing. This has been both productive and disruptive. Our professional documentation does not provide a framework for making this…